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Cresus Casino Review

Casino closed

Cresus Casino has been closed and no longer operates.

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CNCL B.V.
2014
> $100,000,000
Casino operates without an official license!
OverviewUser reviews10Safety Index explainedDiscussion1

Casino closed

Cresus Casino has been closed and no longer operates.

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Cresus Casino Review

This review examines Cresus Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. In terms of player safety and fairness, Cresus Casino has a High Safety Index of 8.0, which makes it a recommendable casino for most players. Take a look at our full Cresus Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Fairness and safety of Cresus Casino

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.

In our Cresus Casino review, we carefully went through and inspected the Terms and Conditions of Cresus Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.

According to our approximate calculation or collected information, Cresus Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

We did not find Cresus Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

On the whole, also considering other contributing factors in our assessment, Cresus Casino has achieved a Safety Index of 8.0, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: As far as we are concerned, Cresus Casino is related to 1 different casino. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Cresus Casino.

Cresus Casino T&Cs

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Cresus Casino to be unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Cresus Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 2 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 240 black points in total, out of which 123 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Cresus Casino

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 10 players, Cresus Casino does not have a User satisfaction score yet. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Cresus Casino company information and licenses

Cresus Casino belongs to CNCL B.V. and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.

To the best of our knowledge, Cresus Casino has not been granted a license by any gambling regulatory authority.

About payment methods and win and withdrawal limits

Cresus Casino accepts 14 payment options. This includes: Neteller, Skrill, Mastercard, VISA, VISA Electron, Bitcoin (BTC), Bank transfer, Flexepin, Instant Bank Transfer, Cashlib, Litecoin (LTC), Ethereum (ETH), eZeeWallet, Ripple (XRP).

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 2,500 per week No win limit
EUR 10,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Cresus Casino.

Language Website Customer support Live chat
English Yes Yes Yes
French Yes Yes Yes

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Cresus Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Cresus Casino has a good customer support based on the responses we have received during our testing.

Cresus Casino slots and casino games

You can play these types of games at Cresus Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Other games.

Titles supplied by 41 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, BGaming, Spinomenal, Booongo (BNG), Relax Gaming, Oryx Gaming, Gaming Corps, Fantasma Games, Swintt, Max Win Gaming, Indigo Magic, Felt Gaming, Win Fast, King Show Games, Bulletproof Games, Reflex Gaming, Peter & Sons, AvatarUX, Gamomat, Blue Guru Games, Gamzix, Kalamba Games, Flatdog, Bang Bang Games, Electric Elephant, Hacksaw Gaming, Print Studios, PGsoft (Pocket Games Soft), Reel Play.

Bonuses and codes offered by Cresus Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Cresus Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: Visit our separate page on Cresus Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
No scratch cards
No eSports betting
No crash games

Language options

English website
All languages (2)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (41)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Big Time Gaming
  • Yggdrasil Gaming
  • Quickspin
  • Evolution Gaming
CASINO SCREENSHOTS
cresus_casino_homepage_desktop
cresus_casino_game_gallery_desktop
cresus_casino_promotions_desktop
cresus_casino_homepage_mobile
cresus_casino_game_gallery_mobile
cresus_casino_promotions_mobile

Positives

  • Simple and clean website design
  • Deposits by cryptocurrencies are accepted
  • Phone customer support available
  • Live dealer games are available

Negatives

  • Live chat is available only after registration
  • Live chat support is not available 24/7
  • Lots of restricted countries

Interesting facts

  • Medium sized international casino
  • All deposits need to be wagered 1x before withdrawal
  • Average monthly withdrawal limit
Author & Guarantor: Ayberk Ayan Last updated: 29 Jan 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Cresus Casino bonuses

Browse all bonuses offered by Cresus Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (10)

User reviews of Cresus Casino

This is a place to share experience with Cresus Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 10 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

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• 1 year ago
For me it is the best casino, I am a French player. Welcome bonus of 200%, only downside to this casino is that there is no Live chat, but no problem for checks and withdrawals so in itself the chat is not essential
  • 200% welcome bonus without wagger
  • Complete supplier selection
  • Fast withdrawals and verifications
  • No live chat
• 1 year ago
ON 04/24 I HAVE JUST EARNED €41,566 ON THE SITE AFTER SEVERAL DEPOSITS I HAVE VALIDATED MY ACCOUNT I CONTACT THE DEPARTMENT TO EXPLAIN TO THEM THAT I CANNOT MAKE MY WITHDRAWAL THEY EXPLAIN TO ME THAT I HAVE TO WAIT FOR THE NEXT DAY SURPRISE ACCOUNT BLOCKS WITHOUT REASON AS BY CHANCE ONCE I WIN
  • Not serious
  • Unreachable support gives no details
  • Account blocked for no reason
  • Unable to withdraw (proof)
  • No clearly expressive response
  • Several negative reviews on trupdvisor
• 2 years ago
This casino is a crook. I don’t even understand how people can continue playing on it.
No win. You can deposit whatever you want. They simulate technical issues and rig the machines and it’s the same to all my friends who tried like me this casino.
Keep away if you want to have some fun when playing. I wasn’t playing to get rich. Yet I think about return which is supposed to maximize the sessions length.
By the way, it looks the same for so many other casinos regulated by Curaçao (which means not at all regulated).
  • Why asking for positive when I put one star
  • I swear I couldn’t find
  • What else you want me to say
  • Many games (forced positive)
  • Good for whom want to lose quickly their money.
  • Fake RTP I think it’s around 0
  • Intentional bugs. Once the machine begin paying bugs occur.
  • All they want is your money nothing else. They don’t care about entertainment.
  • 100% loss. This is the result for me + tens of friends.
  • Curaçao regulated so not regulated at all. You are not protected at all.
  • Very difficult to get tiny withdrawals validated. They want you to cancel them.
• 2 years ago
Almost two years membership, reached diamond VIP status and transferred to a dedicated platform (casinoprive.com).
Outcome :
1- almost 1 million of loss,
2- big win of 895 k€ which they managed to take back by rigging all the machines I played on from the day I won,
3- an ongoing dispute through CeG.

Regarding the dispute, I realize that it will be very hard to win because Curaçao is very badly regulated.
Still, I will insist and go further through French and European justice.
My complaint would probably be a game changer for all European players of Curaçao licensed online casinos.
The complaint is about the ability of the casino and game providers to rig games, to change RTP and to target unmerited revenue.
I am in contact with other wealthy customers who faced the same from other online casinos.
My advise to players : choose well regulated casinos like UK ones (not accessible for French players unfortunately).
  • Number of games
  • Greedy casino
  • Bad management
  • Time taken to validate withdrawal even for VIP status
  • Rigging machines to earn more money.
• 2 years ago
Really nice casino for French speaking players, that's probably the online casino I played the most on.

Super reliable and with really great bonuses. The French team of the customer service is very efficient if you have an issue.

Now that time I pass I feel like their website lack a bit of innovations... which is a shame, they could clearly invest a lot more in this.

So overall, super qualitative website, nothing super original about it, but if you want a reliable casino you can trust them.
  • Trustworthy
  • Good customer service
  • Great bonuses
  • Nothing really innovative in the last 2 years
Safety Index explained

Safety Index of Cresus Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Cresus Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.0/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

  • Operates without a license

Complaints about Cresus Casino and related casinos (9)

9All0Opened3Not solved1Solved5Rejected

Complaints directly about Cresus Casino

Complaints about related Lucky8 Casino (1)

Resolved Our verdict

Case closed

Disputed amount: €500
Lucky8 Casino
Safety Index:High
Submitted: 01 Nov 2024
Discussion

Cresus Casino Discussion

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Payment methods

Cresus Casino payment methods

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