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All43,169Opened858Unresolved5,771Resolved13,715Rejected22,825
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Our verdict Player stopped responding

V.Vegas Casino - Player’s experiencing difficulties accessing his account.

Closed Submitted: 15 Apr 2020
Disputed amount: €200
Safety Index 9.8 Very high
Our verdict Other

Winorama Casino - Player’s withdrawal has been delayed.

Closed Submitted: 15 Apr 2020
Disputed amount: €12,000
Safety Index 3.1 Very low
Our verdict Unjustified complaint

Casinochan - Player complains that he didn’t win anything.

Closed Submitted: 15 Apr 2020
Disputed amount: €3,500
Safety Index 7.5 Above average
Our verdict Player stopped responding

Wager Beat Casino - Player’s enquiring about safety of KYC verification process.

Closed Submitted: 14 Apr 2020
Disputed amount: A$15,000
Safety Index 3.3 Very low
Our verdict Unjustified complaint

BlackDiamondCasino - Player’s winnings have been confiscated.

Closed Submitted: 14 Apr 2020
Disputed amount: $3,950
Safety Index 3.5 Low
Our verdict Player stopped responding

Spela Casino - Player’s winnings from promotional play have been voided.

Closed Submitted: 14 Apr 2020
Disputed amount: €701
Safety Index 6.4 Below average
Our verdict Player stopped responding

Winorama Casino - Player is enquiring about refunds.

Closed Submitted: 14 Apr 2020
Disputed amount: €961
Safety Index 3.1 Very low
Our verdict Player stopped responding

Casoo Casino - Players’ accounts have been closed.

Closed Submitted: 14 Apr 2020
Disputed amount: €1,100
Safety Index 8.6 High
Our verdict Player stopped responding

Joka Room Casino - Player’s questioning fairness of game software.

Closed Submitted: 14 Apr 2020
Disputed amount: A$600
Safety Index 2.3 Very low
Our verdict Player stopped responding

Galaxy.bet Casino - Player’s deposit has never been credited to his account.

Closed Submitted: 13 Apr 2020
Disputed amount: 53 R$
Safety Index 5.4 Below average
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