- Pleasant customer service agents
- Everything else!

BlackDiamondCasino has been closed and no longer operates.
In this review of BlackDiamondCasino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. BlackDiamondCasino scored Low Safety Index of 3.5, implying a deficiency in fairness and safety as per our evaluation standards. Dig into BlackDiamondCasino with the rest of our review and see if this casino is right for you.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our BlackDiamondCasino review, we extensively examined and analyzed the Terms and Conditions of BlackDiamondCasino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Based on our estimates or gathered data, BlackDiamondCasino is a big online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we know, no relevant casino blacklists include BlackDiamondCasino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in BlackDiamondCasino having a Safety Index of 3.5, which is a Low value. We advise players to avoid this casino and explore alternatives with a higher Safety Index.
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In some casino T&Cs, we find clauses that we regard as unfair. These can give the casino grounds to hold back player winnings in certain cases.
We did not find any unfair or predatory rules in the Terms and Conditions of BlackDiamondCasino during our review.
Player complaints are a key part of our review process. They give us useful information about the problems players face and how casinos handle them. We use our Complaint Resolution Center to collect player complaints. These, along with complaints from other sources, are used to calculate our Safety Index.
We currently have 2 complaints directly about this casino in our database, as well as 13 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,357 black points in total, out of which 1,357 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
So far, we have received only 1 player review of BlackDiamondCasino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.
BlackDiamondCasino is owned by Deckmedia N.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
BlackDiamondCasino has a gambling license issued by Curaçao Gaming Authority in Curaçao.
BlackDiamondCasino accepts deposits via 22 payment methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, American Express, Neosurf, Bitcoin (BTC), AstroPay, Flexepin, Tether (USDT), Litecoin (LTC), Check (Cheque), Bank wire, Klarna, Tron (TRX), eCheck (eCheque), Cashlib, Bitcoin Cash (BCH), TrueUSD (TUSD), Ethereum (ETH).
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
| Withdrawal limits | Win limits |
|---|---|
| EUR 4,000 per week | No win limit |
| EUR 16,000 per month | |
| USD 4,000 per week | |
| USD 16,000 per month | |
| CAD 4,000 per week | |
| CAD 16,000 per month | |
| AUD 4,000 per week | |
| AUD 16,000 per month | |
| ARS 4,000 per week | |
| ARS 16,000 per month | |
| ZAR 56,000 per week | |
| ZAR 224,000 per month | |
| Withdrawal limit also applies to progressive jackpot wins! |
When evaluating an online casino, we take a close look at the languages supported and the customer support channels provided. The language and support options at BlackDiamondCasino are shown in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English | |||
| Spanish | |||
| German | |||
| French |
We reach out to the casino's customer support as part of our review to check how helpful they are. Good customer support is always worth having. It can make a real difference if you ever have issues with your account, withdrawals, or anything else. BlackDiamondCasino doesn't have customer support. We consider this to be a big issue, because you can't really get in touch with anybody from the casino, which makes dealing with anything virtually impossible.
BlackDiamondCasino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Other card games.
Games from 4 casino game providers are available. This includes Pragmatic Play, Betsoft Gaming, Vivo Gaming, Octopus Gaming.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 4 bonuses from BlackDiamondCasino in our database, including:
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BlackDiamondCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Explore the game selection available at BlackDiamondCasino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
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