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All41,054Opened912Unresolved5,349Resolved12,909Rejected21,884
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Our verdict Unjustified complaint

BeVegas Casino - Player’s account has been closed.

Closed Submitted: 06 May 2020
Disputed amount: $100
Safety Index 6.7 Above average
Our verdict Player stopped responding

Europa Casino - Player’s struggling to pass additional account verification.

Closed Submitted: 06 May 2020
Disputed amount: C$15,000
Safety Index 8.5 High
Our verdict Player stopped responding

Winorama Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 06 May 2020
Disputed amount: €250
Safety Index 3.1 Very low
Our verdict Player stopped responding

BlackDiamondCasino - Player’s bonus winnings have been cancelled.

Closed Submitted: 06 May 2020
Disputed amount: €500
Safety Index 3.5 Low
Our verdict Player stopped responding

BetSteve Casino - Player’s deposit has been deducted twice from the bank account.

Closed Submitted: 06 May 2020
Disputed amount: £600
Safety Index 6.4 Below average
Our verdict Player stopped responding

Ares Casino - Player’s winnings have not been paid.

Closed Submitted: 06 May 2020
Disputed amount: €18
Safety Index 2.9 Very low
Our verdict Player stopped responding

Play Club Casino - Player has not been rewarded with Deposit bonus.

Closed Submitted: 06 May 2020
Disputed amount: €50
Safety Index 6.8 Above average
Our verdict Player stopped responding

Blackjack Ballroom Casino - Player has experienced technical problem while playing blackjack.

Closed Submitted: 05 May 2020
Disputed amount: ??
Safety Index 9.5 Very high
Our verdict Player stopped responding

House Of Pokies Casino - Player’s struggling to complete KYC verification.

Closed Submitted: 05 May 2020
Disputed amount: A$520
Safety Index 2.9 Very low
Our verdict Other

BronzeCasino - Player’s bonus winnings have been capped.

Closed Submitted: 05 May 2020
Disputed amount: €1,015
Safety Index 3.6 Low
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