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All40,136Opened941Unresolved5,193Resolved12,605Rejected21,397
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Our verdict Unjustified complaint

Magik Slots Casino - Player is displeased with the strict verification process in the casino.

Closed Submitted: 17 Sep 2019
Disputed amount: €188
Safety Index 3.4 Very low
Our verdict Player stopped responding

True Blue Casino - Player is disappointed with long withdrawal process and slow customer support.

Closed Submitted: 16 Sep 2019
Disputed amount: A$300
Safety Index 7.6 Above average
Our verdict Player stopped responding

Spin996 Casino - Player is displeased with the casino's verification process. We rejected the complaint because the player didn't respond to our messages and questions.

Closed Submitted: 16 Sep 2019
Disputed amount: 6,000 RM
Safety Index 6.4 Below average
Our verdict Player stopped responding

Lord Lucky Casino - Player is unable to get a refund.

Closed Submitted: 13 Sep 2019
Disputed amount: €260
Safety Index 8.0 High
Our verdict Insufficient evidence from player

TotoGaming Casino - Player registered in the casino to take advantage of the free spins but never received them.

Closed Submitted: 10 Sep 2019
Disputed amount: ??
Safety Index 7.1 Above average
Our verdict Player stopped responding

10Cric Casino - Player is unable to withdraw from the casino.

Closed Submitted: 07 Sep 2019
Disputed amount: 40,000 INR
Safety Index 8.5 High
Our verdict Insufficient evidence from player

BondiBet Casino - Player has difficulties with a withdrawal.

Closed Submitted: 06 Sep 2019
Disputed amount: NZ$500
Safety Index 5.6 Below average
Our verdict Insufficient evidence from player

Jack21 Casino - Winnings confiscated without any specific reason.

Closed Submitted: 06 Sep 2019
Disputed amount: $830
Safety Index 7.1 Above average
Our verdict Insufficient evidence from player

True Blue Casino - Player is stuck on the verification process.

Closed Submitted: 06 Sep 2019
Disputed amount: A$750
Safety Index 7.6 Above average
Our verdict Insufficient evidence from player

Tangiers Casino - Delayed withdrawal.

Closed Submitted: 05 Sep 2019
Disputed amount: A$3,000
Safety Index 5.2 Below average
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