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All40,152Opened943Unresolved5,196Resolved12,611Rejected21,402
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Our verdict Player stopped responding

Spin996 Casino - Player was accused of bonus hunting.

Closed Submitted: 29 Sep 2019
Disputed amount: 3,400 RM
Safety Index 6.4 Below average
Our verdict Player stopped responding

Reeltastic Casino - Different information in General T&Cs and Bonus T&Cs.

Closed Submitted: 28 Sep 2019
Disputed amount: €250
Safety Index 2.1 Very low
Our verdict Player stopped responding

Yobetit Casino - Player’s account was suspended without any explanation.

Closed Submitted: 27 Sep 2019
Disputed amount: €500
Safety Index 8.2 High
Our verdict Player stopped responding

Tangiers Casino - Inaccurate information from the casino support.

Closed Submitted: 27 Sep 2019
Disputed amount: €70
Safety Index 5.2 Below average
Our verdict Player stopped responding

Slot Yes IT Casino - Delayed withdrawal.

Closed Submitted: 27 Sep 2019
Disputed amount: €10,000
Safety Index 8.0 High
Our verdict Player stopped responding

Slotjoint Casino - Player has a problem with KYC.

Closed Submitted: 26 Sep 2019
Disputed amount: €900
Safety Index 8.2 High
Our verdict Unjustified complaint

Thebes Casino - Casino voided winnings from free spins.

Closed Submitted: 26 Sep 2019
Disputed amount: C$1,000
Safety Index 6.1 Below average
Our verdict Unjustified complaint

GW Casino - Player is complaining about the casino’s bonus system.

Closed Submitted: 26 Sep 2019
Disputed amount: A$1,450
Safety Index 4.0 Low
Our verdict Player stopped responding

Planet 7 OZ Casino - Casino didn’t pay out the player’s winnings in full.

Closed Submitted: 25 Sep 2019
Disputed amount: A$850
Safety Index 7.8 Above average
Our verdict Player stopped responding

Winorama Casino - The player is concerned that her withdrawal is not being processed.

Closed Submitted: 25 Sep 2019
Disputed amount: €300
Safety Index 3.1 Very low
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