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All41,054Opened912Unresolved5,349Resolved12,909Rejected21,884
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Our verdict Player stopped responding

Bonza Spins Casino - Player is indicating casino’s mistake.

Closed Submitted: 05 May 2020
Disputed amount: A$100,050,000
Safety Index 2.8 Very low
Our verdict Player stopped responding

Kenokz Casino - Player’s deposit has never been credited to his account.

Closed Submitted: 04 May 2020
Disputed amount: $250
Safety Index 6.4 Below average
Our verdict Unjustified complaint

GoodWin Casino - Player’s having difficulties withdrawing his winnings.

Closed Submitted: 04 May 2020
Disputed amount: €250
Safety Index 6.6 Above average
Our verdict Player stopped responding

Luckygames.io Casino - Player’s balance has disappeared.

Closed Submitted: 04 May 2020
Disputed amount: €500
Safety Index 6.4 Below average
Our verdict Player stopped responding

Rich Casino - Player’s bonus winnings have been capped.

Closed Submitted: 04 May 2020
Disputed amount: €4,200
Safety Index 6.9 Above average
Our verdict Player stopped responding

Joka Room Casino - Player’s struggling to receive her winnings.

Closed Submitted: 03 May 2020
Disputed amount: A$2,000
Safety Index 2.3 Very low
Our verdict Player stopped responding

Winorama Casino - Player’s struggling to complete KYC verification.

Closed Submitted: 03 May 2020
Disputed amount: €3,644
Safety Index 3.1 Very low
Our verdict Player stopped responding

Anytime Bingo Casino - Player’s winnings have been reduced.

Closed Submitted: 03 May 2020
Disputed amount: £95
Safety Index 7.6 Above average
Our verdict Player stopped responding

Slot10 Casino - Player’s withdrawal has been delayed.

Closed Submitted: 03 May 2020
Disputed amount: €1,400
Safety Index 2.3 Very low
Our verdict Player stopped responding

Winner Casino - Player is criticizing number of documents for KYC verification and payment methods.

Closed Submitted: 03 May 2020
Disputed amount: Mex$8,000
Safety Index 6.5 Above average
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