HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44452Opened964Not solved5560Solved12536Rejected25392
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €5,000

Vulkan Vegas Casino - Player’s struggling to withdraw his winnings.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 29 Mar 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €1,203

VeryWell Casino - Player’s struggling to complete the account verification.

VeryWell Casino
Safety Index:Very low Submitted: 29 Mar 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €250

BurningBet Casino - Player’s attempts to block his account have been overlooked.

BurningBet Casino
Safety Index:High Submitted: 29 Mar 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €607

SapphireBet Casino - Player is disappointed with bonus policy.

SapphireBet Casino
Safety Index:High Submitted: 29 Mar 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €2,100

Hyperino Casino - Player’s account has been frozen.

Hyperino Casino
Safety Index:Very high Submitted: 29 Mar 2021
Case closed Our verdict

Player stopped responding

Disputed amount: Can$1,410

Cobra Casino - Player’s account has been suspended.

Cobra Casino
Safety Index:Very high Submitted: 28 Mar 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €2,290

Mr. Green Casino - Player’s struggling to complete the account verification.

Mr. Green Casino
Safety Index:High Submitted: 28 Mar 2021
Case closed Our verdict

Player stopped responding

Disputed amount: ??

PNXBet Casino - Player’s account has been blocked.

PNXBet Casino
Safety Index:Low Submitted: 28 Mar 2021
Case closed Our verdict

Player stopped responding

Disputed amount: A$10,000

Pokie Mate Casino - Player’s struggling to withdraw his winnings.

Pokie Mate Casino
Safety Index:Low Submitted: 27 Mar 2021
Case closed Our verdict

Other

Disputed amount: $2,000

Slots of Vegas Casino - Player’s struggling to complete the account verification.

Slots of Vegas Casino
Safety Index:Above average Submitted: 27 Mar 2021
Show more complaints (+10)
Showing 21,401 - 21,410 of 25,392 complaints
1...2140 2141 2142...2540
Go to pageof 2,540 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news