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All40,226Opened917Unresolved5,214Resolved12,646Rejected21,449
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Our verdict Unjustified complaint

WestCasino - Player’s winnings from a bonus have been cancelled.

Closed Submitted: 12 Jul 2020
Disputed amount: €5,000
Safety Index 8.0 High
Our verdict Other

Infinity Casino - Player’s dissatisfied with the reward system.

Closed Submitted: 12 Jul 2020
Disputed amount: £1,300
Safety Index 5.5 Below average
Our verdict Player stopped responding

BondiBet Casino - Player’s withdrawal has been delayed.

Closed Submitted: 11 Jul 2020
Disputed amount: €100
Safety Index 5.6 Below average
Our verdict Player stopped responding

Will's Casino - Player’s bonus winnings have been voided.

Closed Submitted: 11 Jul 2020
Disputed amount: €2,000
Safety Index 7.6 Above average
Our verdict Player stopped responding

Mr Mobi Casino - Player’s withdrawal has been delayed.

Closed Submitted: 11 Jul 2020
Disputed amount: €12,000
Safety Index 7.1 Above average
Our verdict Player stopped responding

Joka Room Casino - Player’s attempts to close the account have been overlooked.

Closed Submitted: 11 Jul 2020
Disputed amount: A$500
Safety Index 2.3 Very low
Our verdict Player stopped responding

Bitcoincasino.us - Player’s funds have disappeared from his account.

Closed Submitted: 10 Jul 2020
Disputed amount: $160
Safety Index 5.4 Below average
Our verdict Other

Bitcoincasino.us - Player has requested self-exclusion.

Closed Submitted: 10 Jul 2020
Disputed amount: $608
Safety Index 5.4 Below average
Our verdict Player stopped responding

V.Vegas Casino - Player’s account has been blocked.

Closed Submitted: 10 Jul 2020
Disputed amount: €50
Safety Index 9.8 Very high
Our verdict Player stopped responding

Loyal Casino - Player’s bonus has not been activated.

Closed Submitted: 09 Jul 2020
Disputed amount: €20
Safety Index 9.7 Very high
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