HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,680Opened1,050Unresolved4,808Resolved11,799Rejected20,023
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Generation VIP Casino - Player didn’t receive welcome bonus with his first deposit.

Closed Submitted: 10 Nov 2019
Disputed amount: C$20
Safety Index:High
Our verdict Player stopped responding

Winorama Casino - Player’s withdrawal has been delayed.

Closed Submitted: 10 Nov 2019
Disputed amount: €600
Safety Index:Very low
Our verdict Player stopped responding

Boo Casino - Player’s winnings from bonus play have been cancelled.

Closed Submitted: 10 Nov 2019
Disputed amount: €5,000
Safety Index:Below average
Our verdict Player stopped responding

Slot Wolf Casino - Player is not satisfied with the overall casino experience.

Closed Submitted: 10 Nov 2019
Disputed amount: €50
Safety Index:Above average
Our verdict Player stopped responding

Cosmo Casino - Player would like to withdraw his winnings.

Closed Submitted: 10 Nov 2019
Disputed amount: €68
Safety Index:Below average
Our verdict Player stopped responding

Dons Casino - Player’s withdrawal has been delayed.

Closed Submitted: 08 Nov 2019
Disputed amount: €150
Safety Index:Below average
Our verdict Player stopped responding

PokieSpins Casino - Player complains that he didn’t win anything.

Closed Submitted: 08 Nov 2019
Disputed amount: €2,150
Safety Index:Very low
Our verdict Player stopped responding

Casino Gods - Player’s winnings from the bonus play have been confiscated.

Closed Submitted: 08 Nov 2019
Disputed amount: €90,000
Safety Index:Above average
Our verdict Player stopped responding

Slotjoint Casino - Player’s withdrawal has been delayed for 3 months due to KYC.

Closed Submitted: 08 Nov 2019
Disputed amount: €2,100
Safety Index:High
Our verdict Player stopped responding

Joka Room Casino - Player is displeased with the pay-out of a slot game.

Closed Submitted: 07 Nov 2019
Disputed amount: A$1,000
Safety Index:Very low
Show more complaints (+10)
Showing 19,931 - 19,940 of 20,023 complaints
1...1,993 1,994 1,995...2,003
Go to pageof 2,003 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.