HomeComplaintsTrueFlip.io Casino - The player's unable to withdraw.

TrueFlip.io Casino - The player's unable to withdraw.

Closed
Our verdict

Player stopped responding

Amount: €180

TrueFlip.io Casino
Safety Index:Low

Case summary

The player's unable to withdraw due to additional verification requirement. The complaint was rejected as the player stopped responding.

Public
Public
4 years ago

Hello. I play in several online casinos, also in trueflip.io. i made a deposit in litecoin( it was not my first deposit, my acc is verified) and when i was trying to withdraw they asked me to confirm by clicking the link they send me in email, but the problem is that i never got an email. I tried to talk to them but is kinda hard

Public
Public
4 years ago

Hello Kristi,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with TrueFlip.io Casino. Please allow me to ask you a few more question before we would move forward.

When exactly did they tell you about the e-mail? Are you sure you've checked the right e-mail address any every single folder like spam/ads etc.? When was the last time they responded to you and what was it? Did you use any bonus while playing?

Looking forward to your answer.

Regards,

Nick

Public
Public
3 years ago

Dear Kristi,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Public
Public
3 years ago

The complaint will be now rejected for the above mentioned reason.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.