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All40,198Opened920Unresolved5,210Resolved12,631Rejected21,437
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Our verdict Player stopped responding

Gallo Casino - Player’s attempts to close his account have been overlooked.

Closed Submitted: 15 Jan 2021
Disputed amount: €1
Safety Index 5.6 Below average
Our verdict Other

Casoo Casino - Player has provided false personal data.

Closed Submitted: 15 Jan 2021
Disputed amount: €938
Safety Index 8.6 High
Our verdict Player stopped responding

Jokerino Casino - Player’s withdrawal has been delayed.

Closed Submitted: 15 Jan 2021
Disputed amount: ??
Safety Index 2.1 Very low
Our verdict Other

V.Vegas Casino - Player’s attempt to close her has been overlooked.

Closed Submitted: 15 Jan 2021
Disputed amount: €5,000
Safety Index 9.8 Very high
Our verdict Other

Gallo Casino - Failed self-exclusion.

Closed Submitted: 15 Jan 2021
Disputed amount: €250
Safety Index 5.6 Below average
Our verdict Unjustified complaint

House Of Pokies Casino - Player’s winnings from promotional play have been voided.

Closed Submitted: 14 Jan 2021
Disputed amount: A$60,000
Safety Index 2.9 Very low
Our verdict Other

Gallo Casino - Player’s attempts to close her account have been overlooked.

Closed Submitted: 14 Jan 2021
Disputed amount: €250
Safety Index 5.6 Below average
Our verdict Unjustified complaint

Emojino Casino - Player’s bets haven’t been accepted.

Closed Submitted: 14 Jan 2021
Disputed amount: €2,100
Safety Index 5.5 Below average
Our verdict Player stopped responding

Emojino Casino - Player’s struggling to verify his account.

Closed Submitted: 14 Jan 2021
Disputed amount: €290
Safety Index 5.5 Below average
Our verdict Player stopped responding

Spin Million Casino - Player has been accused of playing restricted games.

Closed Submitted: 13 Jan 2021
Disputed amount: C$500
Safety Index 2.8 Very low
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