The player's account got blocked after requesting a withdrawal. The complaint was rejected as the player stopped responding.
These people continuously accepted thousands of dollars and deposits for me, comma however when I won 4386, they aren't willing to allow me to withdraw it. They have LOCKED MY ACCOUNT and basically told me I had to wait till it was sorted out. I am disgusted by this since they advertise that they are INSTANT WITHDRAWAL KINGS
Hello Ashley,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Casino Extreme. Please allow me to ask you a few more question before we would move forward.
Is your account already verified in the casino? Have you ever processed a withdrawal from the casino before? Did you use any bonus to accumulate your current winnings?
Please note that the casino can temporary block your account during the verification process - be sure to provide them with all the documents they request from you.
Also please send any additional relevant evidence or communication with the casino to [email protected].
Looking forward to your answer and I hope we will be able to help you resolve it.
Regards,
Nick
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