HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,565Opened884Unresolved5,846Resolved13,818Rejected23,017
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

WestCasino - Player’s struggling to complete account verification.

Closed Submitted: 24 Nov 2022
Disputed amount: ??
Safety Index 8.0 High
Our verdict Player stopped responding

Onestep Casino - Player's winnings have been capped.

Closed Submitted: 24 Nov 2022
Disputed amount: €58,000
Safety Index 5.2 Below average
Our verdict Player stopped responding

Jupi Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 24 Nov 2022
Disputed amount: 3,700 kr.
Safety Index 2.3 Very low
Our verdict Other

Ditobet Casino - Player's winnings have been confiscated.

Closed Submitted: 24 Nov 2022
Disputed amount: €700
Safety Index 1.5 Very low
Our verdict Player stopped responding

Milky Wins Casino - The player's unable to open the casino website.

Closed Submitted: 24 Nov 2022
Disputed amount: £700
Safety Index 4.9 Low
Our verdict Player stopped responding

Olympia Casino - The player's account got blocked.

Closed Submitted: 24 Nov 2022
Disputed amount: A$78,500
Safety Index 7.7 Above average
Our verdict Player stopped responding

1win Casino - The player's withdrawal is delayed.

Closed Submitted: 23 Nov 2022
Disputed amount: 300 INR
Safety Index 8.7 High
Our verdict Player stopped responding

Galactic Wins Casino - The player's winnings were voided.

Closed Submitted: 23 Nov 2022
Disputed amount: C$2,500
Safety Index 6.4 Below average
Our verdict Player stopped responding

Parimatch Casino BR - The player struggles to withdraw his balance.

Closed Submitted: 23 Nov 2022
Disputed amount: C$500
Safety Index 5.7 Below average
Our verdict Player stopped responding

Four Crowns Casino - The player struggles to withdraw his money.

Closed Submitted: 23 Nov 2022
Disputed amount: £360
Safety Index 0.0 Very low
Show more complaints (+10)
Showing 18,361 - 18,370 of 23,017 complaints
1...1,836 1,837 1,838...2,302
Go to pageof 2,302 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.