Milky Wins Casino Review

The player from the United Kingdom had deposited almost €7800 over the years at Milkywins Casino, and encountered issues when he attempted to withdraw his estimated €3350 winnings. The casino had repeatedly rejected withdrawal requests due to "technical errors" and requested additional verification documents, including a photo of an expired bank card. Despite having successfully withdrawn some winnings before, the player still had €2145 left in the account and experienced further withdrawal problems. After multiple unsuccessful attempts and continuous rejections, the player eventually lost his remaining balance. We were unable to assist further due to the loss of all remaining funds in the player's account.

The UK player had issues withdrawing their winnings as the casino only allowed one withdrawal request at a time, for a maximum of €400. Their withdrawal requests had been rejected multiple times due to 'technical issues'. The player suspected that the casino delayed the withdrawal process using a 30-day rule. The player confirmed that they had passed the KYC verification and their winnings were not accumulated by a bonus. The Complaints Team asked for more details and relevant communication between the player and the casino. However, the player did not respond to further inquiries. Consequently, the complaint had to be rejected due to lack of response from the player.

The player from the United Kingdom had lodged a complaint about Milky Wins Casino, expressing dissatisfaction over large losses and allegations of malpractice including money laundering. She had reported that the casino refused her refund request, blocked her account, and then reopened it, resulting in numerous calls and emails from the casino. Despite our team's efforts to gather more information, the player failed to respond. As a result, we were unable to investigate further and had to reject the complaint.

The player's self-exclusion failed as the casino allowed her to reopen her account and deposit. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.

The player from Uk is struggling to withdraw his winnings. The casino always rejects all his withdrawal requests. The player confirmed that the issue was resolved and the withdrawal was processed successfully.