HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,832Opened959Unresolved5,009Resolved12,239Rejected20,625
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Snai Casino - Player’s account has been blocked.

Closed Submitted: 17 Jan 2022
Disputed amount: €1
Safety Index:Above average
Our verdict Unjustified complaint

Bbet Casino - Player complains that he didn’t win anything.

Closed Submitted: 17 Jan 2022
Disputed amount: €10
Safety Index:High
Our verdict Unjustified complaint

Casino Oasis - Player's struggling to withdraw their bonus funds.

Closed Submitted: 16 Jan 2022
Disputed amount: €123.15
Safety Index:Above average
Our verdict Player stopped responding

Bizzo Casino - Player’s struggling to complete the account verification.

Closed Submitted: 16 Jan 2022
Disputed amount: €70
Safety Index:High
Our verdict Player stopped responding

Slotozen Casino - Player’s experiencing difficulties withdrawing their winnings.

Closed Submitted: 16 Jan 2022
Disputed amount: 31,920 руб
Safety Index:Very high
Our verdict Player stopped responding

Spinnalot Casino - Player’s withdrawal has been delayed.

Closed Submitted: 15 Jan 2022
Disputed amount: €2,800
Safety Index:Below average
Our verdict Unjustified complaint

Luckynova Casino - Player has experienced technical glitches.

Closed Submitted: 15 Jan 2022
Disputed amount: €3,600
Safety Index:Below average
Our verdict Insufficient evidence from player

Rapid Casino - Player’s requesting a full deposit refund.

Closed Submitted: 15 Jan 2022
Disputed amount: €1,700
Safety Index:Above average
Our verdict Player stopped responding

V.Vegas Casino - Player’s withdrawal has been withheld.

Closed Submitted: 14 Jan 2022
Disputed amount: 5,626 zł
Safety Index:Very high
Our verdict Player stopped responding

Powbet Casino - Player’s withdrawal has been delayed.

Closed Submitted: 14 Jan 2022
Disputed amount: €452
Safety Index:Very high
Show more complaints (+10)
Showing 17,811 - 17,820 of 20,625 complaints
1...1,781 1,782 1,783...2,063
Go to pageof 2,063 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.