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All41,290Opened853Unresolved5,414Resolved13,015Rejected22,008
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Our verdict Unjustified complaint

Kingmaker Casino - Player's account has been blocked after win.

Closed Submitted: 29 May 2024
Disputed amount: €6,000
Safety Index 3.6 Low
Our verdict Unjustified complaint

Lysti Casino - Player loses winnings due to an automatic stake increase.

Closed Submitted: 29 May 2024
Disputed amount: €15
Safety Index 7.7 Above average
Our verdict Player stopped responding

William Hill Casino IT - Player's account is blocked after a deposit.

Closed Submitted: 29 May 2024
Disputed amount: €3,000
Safety Index 8.2 High
Our verdict Player stopped responding

MoonWin Casino - Player’s withdrawal of €350 is delayed.

Closed Submitted: 29 May 2024
Disputed amount: €350
Safety Index 2.4 Very low
Our verdict Player stopped responding

1win Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 29 May 2024
Disputed amount: 50,000 INR
Safety Index 8.8 High
Our verdict Regulator: Casino was right

NineWin Casino - Player's account closed and winnings not paid out.

Closed Submitted: 29 May 2024
Disputed amount: €24,010
Safety Index 8.4 High
Our verdict Player stopped responding

BetOnRed Casino - Casino Refuses to Provide Player's ID.

Closed Submitted: 29 May 2024
Disputed amount: ??
Safety Index 8.2 High
Our verdict Unjustified complaint

WinLegends Casino - Player demands refund after her account was blocked.

Closed Submitted: 28 May 2024
Disputed amount: €10,000
Safety Index 9.0 Very high
Our verdict Player stopped responding

Nine Casino - Player's withdrawal request is declined due to account closure.

Closed Submitted: 28 May 2024
Disputed amount: €567
Safety Index 8.8 High
Our verdict Unjustified complaint

Yabby Casino - Player's duplicate account issue.

Closed Submitted: 28 May 2024
Disputed amount: $107
Safety Index 8.1 High
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