HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All36399Opened865Not solved4880Solved10136Rejected20518
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: 25,007 INR

1win Casino - Player believes that their withdrawal has been delayed.

1win Casino
Safety Index:Above average Submitted: 08 Feb 2024
Case closed Our verdict

Player stopped responding

Disputed amount: Can$831

Royal Panda Casino - Delayed withdrawal and concerns about privacy.

Royal Panda Casino
Safety Index:High Submitted: 08 Feb 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €1,500

SG Casino - Player’s withdrawal is delayed.

SG Casino
Safety Index:High Submitted: 08 Feb 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €300

Verde Casino - Player's withdrawal is delayed due to ongoing KYC issues.

Verde Casino
Safety Index:High Submitted: 08 Feb 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Verde Casino - Player's deposit takes too long to get processed.

Verde Casino
Safety Index:High Submitted: 08 Feb 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: €4,000

Wild Tokyo Casino - Player challenged by card verification and withdrawal process.

Wild Tokyo Casino
Safety Index:High Submitted: 08 Feb 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,000

Rabona Casino - Player’s withdrawal has been delayed.

Rabona Casino
Safety Index:Very high Submitted: 08 Feb 2024
Case closed Our verdict

Player stopped responding

Disputed amount: A$15,000

Spin Samurai Casino - Player faces delays in withdrawal process.

Spin Samurai Casino
Safety Index:Above average Submitted: 07 Feb 2024
Case closed Our verdict

Player stopped responding

Disputed amount: 4,700 kr

Mr. Vegas Casino - Player's withdrawal has been delayed.

Mr. Vegas Casino
Safety Index:High Submitted: 07 Feb 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: Ł204

BitStarz Casino - Player claims that payment has been delayed.

BitStarz Casino
Safety Index:Very high Submitted: 07 Feb 2024
Show more complaints (+10)
Showing 1,121 - 1,130 of 20,518 complaints
1...112 113 114...2052
Go to pageof 2,052 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news