HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,743Opened917Unresolved6,048Resolved12,656Rejected23,122
Active filters: Casino:
Clear all filters
Sort
Current status Waiting for a delayed payment 6d 23h 50m 38s

Wild Robin Casino - Withdrawal of player's winnings has been delayed.

Opened Submitted: 05 Feb 2026
Safety Index:Above average
Current status Waiting for a delayed payment 7d 23h 23m 3s

Player claims that payment has been delayed.

Opened Submitted: 05 Feb 2026
Our verdict Case closed

Royal Reels Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 04 Feb 2026
Disputed amount: A$1,000
Safety Index:High
Current status Waiting for player to reply 6d 23h 51m 4s

SpinPanda Casino - Player’s account closure request is delayed.

Opened Submitted: 04 Feb 2026
Safety Index:Below average
Current status Waiting for player to reply 6d 23h 38m 38s

LuckyDreams Casino - Player's winnings are being withheld.

Opened Submitted: 04 Feb 2026
Safety Index:Above average
Current status Waiting for player to reply 6d 23h 10m 59s

BassBet Casino - Player's withdrawal is delayed.

Opened Submitted: 04 Feb 2026
Safety Index:High
Current status Waiting for player to reply 6d 23h 4m 8s

1win Casino - Player’s deposit is delayed.

Opened Submitted: 04 Feb 2026
Safety Index:High
Current status Waiting for a delayed payment 13d 13h 24m 1s

A360 Casino - Player’s withdrawal has been delayed.

Opened Submitted: 04 Feb 2026
Safety Index:Above average
Current status Waiting for a delayed payment 5d 10h 35m 19s

Dragonia Casino - Player’s withdrawal has been delayed.

Opened Submitted: 04 Feb 2026
Safety Index:High
Current status Waiting for player to reply 6d 23h 48m 20s

1win Casino - Player's bonus winnings are confiscated.

Opened Submitted: 04 Feb 2026
Safety Index:High
Show more complaints (+10)
Showing 1 - 10 of 42,743 complaints
1 2...4,275
Go to pageof 4,275 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.