HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,929Opened906Unresolved5,751Resolved13,608Rejected22,664
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Dragonia Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 24 Feb 2026
Disputed amount: €1,000
Safety Index 8.0 High
Our verdict No reaction policy

Magic Win Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 24 Feb 2026
Black points: 224
Disputed amount: €1,000
Safety Index 0.9 Very low
Our verdict Case closed

Monoplay Casino - Player's deposit is delayed.

Resolved Submitted: 24 Feb 2026
Disputed amount: €20
Safety Index 6.4 Below average
Our verdict Unreasonable excuse

Kometacasino - Player has a delayed account verification and pending withdrawals.

Unresolved Submitted: 24 Feb 2026
Black points: 6,000
Disputed amount: $6,000
Safety Index 0.0 Very low
Our verdict Case closed

21k Casino - Player’s withdrawal is delayed.

Resolved Submitted: 24 Feb 2026
Disputed amount: €800
Safety Index 8.4 High
Our verdict Player stopped responding

Coincasino.com - Player's withdrawal is delayed by CoinCasino.

Closed Submitted: 24 Feb 2026
Disputed amount: $5,000
Safety Index 5.4 Below average
Our verdict Other

BookofCasino - Player's winnings have been confiscated.

Closed Submitted: 24 Feb 2026
Disputed amount: €1,800
Safety Index 2.5 Very low
Our verdict Case closed

Vegasino Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 24 Feb 2026
Disputed amount: €900
Safety Index 7.5 Above average
Our verdict Case closed

OnLuck Casino - Player's winnings are being confiscated.

Resolved Submitted: 24 Feb 2026
Disputed amount: €600
Safety Index 3.2 Very low
Our verdict Case closed

Bruce Bet Casino - Player’s withdrawal is delayed due to verification issues.

Resolved Submitted: 24 Feb 2026
Disputed amount: €1,440
Safety Index 4.0 Low
Show more complaints (+10)
Showing 7,201 - 7,210 of 42,929 complaints
1...720 721 722...4,293
Go to pageof 4,293 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.