HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,428Opened1,043Unresolved4,769Resolved11,726Rejected19,890
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Almabet Casino - Player's account has been closed.

Unresolved Submitted: 09 Oct 2025
Black points: 215
Disputed amount: 300 USD₮
Safety Index:Very low
Our verdict Case closed

Pandido Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 09 Oct 2025
Disputed amount: €5,000
Safety Index:Below average
Our verdict Player stopped responding

Spinsy Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 09 Oct 2025
Disputed amount: €1,300
Safety Index:High
Our verdict Player stopped responding

Pistolo Casino - Player’s withdrawal is delayed.

Closed Submitted: 09 Oct 2025
Disputed amount: €2,500
Safety Index:High
Our verdict Case closed

Trickz Casino - Player's withdrawal attempts are delayed.

Resolved Submitted: 09 Oct 2025
Disputed amount: NZ$1,000
Safety Index:Very high
Our verdict Player stopped responding

SpinsUp Casino - Player’s winnings have been confiscated.

Closed Submitted: 09 Oct 2025
Disputed amount: NZ$1,200
Safety Index:High
Our verdict Player stopped responding

Legiano Casino - Player claims that payment has been delayed.

Closed Submitted: 08 Oct 2025
Disputed amount: €10,000
Safety Index:High
Our verdict No reaction policy

Weltbet Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 08 Oct 2025
Black points: 178
Disputed amount: €729
Safety Index:Low
Our verdict Case closed

Wild Robin Casino - Player’s withdrawal is delayed due to account re-verification.

Resolved Submitted: 08 Oct 2025
Disputed amount: 12,000 zł
Safety Index:Above average
Our verdict No reaction policy

Fortune Lounge Casino - Player’s account access is disabled after delayed withdrawal.

Unresolved Submitted: 08 Oct 2025
Black points: 207
Disputed amount: A$1,600
Safety Index:Low
Show more complaints (+10)
Showing 5,851 - 5,860 of 37,428 complaints
1...585 586 587...3,743
Go to pageof 3,743 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.