The player from Norway had been unable to withdraw funds from the casino for four months, experiencing periods with no available withdrawal methods and difficulties withdrawing when methods were present. The player failed to respond to requests for additional information needed to investigate the issue further. As a result, the complaint was closed due to lack of communication. The player was informed that the complaint could be reopened if he chose to resume contact.
BetPari Casino - Player's withdrawal has been delayed.
Closed
Our verdict
Player stopped responding
Amount: €80
BetPari Casino
Safety Index:Below averageCase summary
Discussion
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3 weeks ago
I just cant withdrawl from this casino, trying to withdrawl so far 4 months they just dont have any methods avaiable and when they have u just cant withdrawl
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3 weeks ago
Important notice:
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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.
If anything seems suspicious, contact us directly.
Stay safe.
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3 weeks ago
Dear xenzinho,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with BetPari Casino. I’m afraid I will need more information regarding your problem. Could you please elaborate?
I will be waiting for your reply patiently.
Best regards
Petra
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2 weeks ago
Dear xenzinho,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
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1 week ago
We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.
Thank you for your understanding.
Best regards,
Petra
Casino.Guru
