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All43,169Opened857Unresolved5,771Resolved13,715Rejected22,826
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Our verdict Case closed

Casino Venetian - Player wishes to close his casino account.

Resolved Submitted: 08 Apr 2020
Disputed amount: €30
Safety Index 4.8 Low
Our verdict Player stopped responding

Casino Venetian - Player’s “Refer a Friend” bonus hasn’t been granted.

Closed Submitted: 07 Apr 2020
Disputed amount: €30
Safety Index 4.8 Low
Our verdict Player stopped responding

Casino Venetian - Player is struggling to withdraw her winnings.

Closed Submitted: 07 Apr 2020
Disputed amount: €1,772.82
Safety Index 4.8 Low
Our verdict Player stopped responding

Cresus Casino - Player’s winnings have been cancelled.

Closed Submitted: 07 Apr 2020
Disputed amount: €6,700
Safety Index 8.9 High
Our verdict Player stopped responding

Wager Beat Casino - Player is struggling to log in to his account.

Closed Submitted: 07 Apr 2020
Disputed amount: €140
Safety Index 3.3 Very low
Our verdict Player stopped responding

Dozenspins Casino - Player’s dissatisfied with withdrawal procedures.

Closed Submitted: 07 Apr 2020
Disputed amount: €330
Safety Index 7.9 Above average
Our verdict Case closed

Spin Palace Casino - Player’s account has been blocked.

Resolved Submitted: 07 Apr 2020
Disputed amount: NZ$11,800
Safety Index 8.5 High
Our verdict Player stopped responding

i1scr Casino - Player’s struggling to access their account.

Closed Submitted: 07 Apr 2020
Disputed amount: 500 ฿
Safety Index 6.8 Above average
Our verdict Player stopped responding

Greenplay Casino - Player’s inquiring about account cancellation.

Closed Submitted: 06 Apr 2020
Disputed amount: $462.17 ARS
Safety Index 7.9 Above average
Our verdict Unjustified complaint

Casoo Casino - Player’s account has been blocked after his wife opened another account under her name.

Closed Submitted: 06 Apr 2020
Disputed amount: €1,000
Safety Index 8.6 High
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