HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44827Opened934Not solved5606Solved12651Rejected25636
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: A$2,113

Wild Joker Casino - Player’s bonus winnings have been capped.

Wild Joker Casino
Safety Index:Below average Submitted: 18 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$1,500

Johnny Kash Casino - Casino website is not loading properly.

Johnny Kash Casino
Safety Index:Very low Submitted: 18 Jun 2020
Case closed Our verdict

Other

Disputed amount: €400

Jellybean Casino - Player’s struggling to receive winnings.

Jellybean Casino
Safety Index:Very low Submitted: 18 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: $3,000 ARS

Casimba Casino - Player’s having difficulties withdrawing his winnings.

Casimba Casino
Safety Index:Low Submitted: 18 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €960

Chilli Spins Casino - Player has been asked to provide documents for additional verification.

Chilli Spins Casino
Safety Index:High Submitted: 18 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €400

SYNOT TIP Casino SK - Player cannot withdraw his winnings.

SYNOT TIP Casino SK
Safety Index:Very high Submitted: 18 Jun 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 55
Disputed amount: €530

Fortune Clock Casino - Player has requested account closure with pending withdrawal.

Fortune Clock Casino
Safety Index:Low Submitted: 18 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €300

Casollo Casino - Player’s withdrawal has been delayed.

Casollo Casino
Safety Index:Very low Submitted: 18 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €15,000

CampoBet Casino - Player’s account has been closed.

CampoBet Casino
Safety Index:High Submitted: 18 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Frank & Fred Casino - Player has been experiencing difficulties loading games properly.

Frank & Fred Casino
Safety Index:Above average Submitted: 18 Jun 2020
Show more complaints (+10)
Showing 42,591 - 42,600 of 44,827 complaints
1...4259 4260 4261...4483
Go to pageof 4,483 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news