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All43,169Opened856Unresolved5,771Resolved13,716Rejected22,826
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Our verdict Player stopped responding

BlackDiamondCasino - Player’s questioning bonus wagering requirements.

Closed Submitted: 24 Apr 2020
Disputed amount: €500
Safety Index 3.5 Low
Our verdict Case closed

Slot10 Casino - Player’s struggling to receive her winnings.

Resolved Submitted: 23 Apr 2020
Disputed amount: €350
Safety Index 3.1 Very low
Our verdict Case closed

Gambola Casino - Player has tried to redeem bonus unsuccessfully.

Resolved Submitted: 23 Apr 2020
Disputed amount: €40
Safety Index 9.8 Very high
Our verdict Case closed

Hyperino Casino - Player’s struggling to verify his account.

Resolved Submitted: 23 Apr 2020
Disputed amount: €70
Safety Index 9.0 Very high
Our verdict Case closed

Slotman Casino - Player’s struggling to complete KYC verification.

Resolved Submitted: 23 Apr 2020
Disputed amount: €942
Safety Index 8.6 High
Our verdict Player stopped responding

Thebes Casino - Player’s bonus winnings have been capped.

Closed Submitted: 23 Apr 2020
Disputed amount: €1,003
Safety Index 6.1 Below average
Our verdict Player stopped responding

Lapalingo Casino - Player has been struggling to active her bonuses.

Closed Submitted: 23 Apr 2020
Disputed amount: ??
Safety Index 8.3 High
Our verdict Unjustified complaint

Casinochan - Player’s request to block his account hasn’t been honored.

Closed Submitted: 23 Apr 2020
Disputed amount: €3,000
Safety Index 7.5 Above average
Our verdict Player stopped responding

Four Crowns Casino - Player has requested her deposit to be refunded.

Closed Submitted: 22 Apr 2020
Disputed amount: €175
Safety Index 0.0 Very low
Our verdict Case closed

Winorama Casino - Player’s struggling to receive his winnings.

Resolved Submitted: 22 Apr 2020
Disputed amount: €1,600
Safety Index 3.1 Very low
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