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All42,265Opened787Unresolved5,628Resolved13,365Rejected22,485
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Our verdict Unjustified complaint

GoodWin Casino - Player’s lost all his winnings.

Closed Submitted: 01 Jun 2020
Disputed amount: $287
Safety Index 6.6 Above average
Our verdict Unjustified complaint

CasinoJoy - Player’s withdrawal has been delayed.

Closed Submitted: 01 Jun 2020
Disputed amount: €30
Safety Index 1.8 Very low
Our verdict Player stopped responding

Planetwin365 Casino IT - Player’s enquiring about wagering requirements.

Closed Submitted: 01 Jun 2020
Disputed amount: €100
Safety Index 9.5 Very high
Our verdict Player stopped responding

Joka Room Casino - Player’s questioning casino withdrawal policy.

Closed Submitted: 01 Jun 2020
Disputed amount: A$1,000
Safety Index 2.3 Very low
Our verdict Case closed

Joka Room Casino - Player’s complaining about a technical glitch.

Resolved Submitted: 01 Jun 2020
Disputed amount: A$3,500
Safety Index 2.3 Very low
Our verdict Other

House Of Pokies Casino - Player’s struggling to receive his winnings.

Closed Submitted: 31 May 2020
Disputed amount: A$4,556
Safety Index 2.9 Very low
Our verdict Player stopped responding

Fortune Clock Casino - Player has been accused of opening multiple accounts.

Closed Submitted: 31 May 2020
Disputed amount: €50
Safety Index 5.2 Below average
Our verdict Unjustified complaint

Casino Venetian - Player’s struggling to withdraw her winnings.

Closed Submitted: 31 May 2020
Disputed amount: €200
Safety Index 4.8 Low
Our verdict Case closed

FortuneToWin Casino - Player’s having difficulties withdrawing his winnings.

Resolved Submitted: 31 May 2020
Disputed amount: 35,000 руб
Safety Index 6.4 Below average
Our verdict Case closed

Kassu Casino - Player’s questioning casino withdrawal policy.

Resolved Submitted: 30 May 2020
Disputed amount: £150
Safety Index 7.0 Above average
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