When reviewing and assessing Cosmo Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Cosmo Casino scored a Below average Safety Index of 6.4, which makes it a suboptimal option for most players in terms of fairness and safety. Keep reading our Cosmo Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – Cosmo Casino fairness and safety
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Cosmo Casino review, we extensively examined and analyzed the Terms and Conditions of Cosmo Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
Cosmo Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we know, no relevant casino blacklists include Cosmo Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
Taking into account all factors in our review, Cosmo Casino has scored a Safety Index of 6.4, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
Note: As far as we are concerned, Cosmo Casino is related to 44 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Cosmo Casino. This connection has resulted in an increased Safety Index.
Cosmo Casino Terms and Conditions
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Cosmo Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Cosmo Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 0 complaints directly about this casino in our database, as well as 14 complaints about other casinos related to it. Because of these complaints, we've given this casino 226 black points in total, out of which 226 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Cosmo Casino user feedback and reviews
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 9 player reviews so far. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Cosmo Casino company data and licenses
Cosmo Casino is owned by Casino Rewards and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Cosmo Casino has a gambling license issued by Kahnawake Gaming Commission in Kahnawake.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 4,000 per week
No win limit
EUR 16,000 per month
USD 4,000 per week
USD 16,000 per month
GBP 4,000 per week
GBP 16,000 per month
CAD 4,000 per week
CAD 16,000 per month
NZD 4,000 per week
NZD 16,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Cosmo Casino.
Language
Website
Customer support
Live chat
Slovak
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
Japanese
German
24/7
Finnish
24/7
Swedish
Italian
Bulgarian
Korean
Czech
Danish
24/7
Greek
Ukrainian
French
24/7
Turkish
Polish
Dutch
Hindi
Croatian
Hungarian
Indonesian
Norwegian
Slovenian
Thai
Vietnamese
Chinese
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Cosmo Casino, account management, withdrawal process, etc. We would say Cosmo Casino has an average customer support based on the responses we have received during our testing.
Casino games and slots available at Cosmo Casino
Cosmo Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows.
Games from 37 casino game providers are available. This includes Apricot (Microgaming), Evolution Gaming, Rabcat, 1X2 Gaming, Gameburger Studios, Real Dealer Studios, PearFiction Studios, Atomic Slot Lab, Switch Studios, Old Skool Studios, Half Pixel Studios, Neon Valley Studios, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Pulse 8 Studios, SpinPlay Games, Nailed it! Games, Neko Games, Fortune Factory Studios, Gold Coin Studios, ALL41 STUDIOS, Hammertime, Aurum Signature Studios, Northern Lights Gaming, Games Global, Just For The Win, MahiGaming, Foxium, Snowborn Games, Buck Stakes Entertainment, Epic Industries, Stormcraft Studios, Circular Arrow, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios.
Cosmo Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 2 bonuses from Cosmo Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our Cosmo Casino bonuses page.
Not all payment methods are available for all countries
Interesting facts
Basic account interface is available in other languages
Live chat support uses the auto-translate feature for some languages
Players who win a sum substantially greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of maximal $4000 per week
Browse all bonuses offered by Cosmo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(9)
User reviews of Cosmo Casino
This is a place to share experience with Cosmo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Problems with payout only question hir question because who comes to payout Dan week lasts written with 6 employees and nothing else, verification took also long. Good thing only here is staff.
Probleme mit auszahlung nur Frage hir Frage da wen kommt zu Auszahlung Dan Woche dauert mit 6 Mitarbeiter geschrieben und weiter nichts
Always good bonuses, monthly cash gifts, fast payouts and good profits
Immer gute Bonis monatliche Geldgeschenke schnelle Auszahlung und gute Gewinne
andrea1980
Unregistered user
• 2 years ago
Hey I won almost 16 thousand € on Thursday and requested the payout. Didn't actually expect the profit to be paid out because I've only read bad reviews. On Monday I got an email that my payment was processed and will now be transferred. I still had a bad feeling and didn't believe it. The money was in my account on Tuesday afternoon 🙈
Hey ich habe am Donnerstag knapp 16 tsd € gewonnen und die Auszahlung beantragt. Hab eigentlich nicht damit gerechnet das der Gewinn ausgezahlt wird da ich nur schlechte Bewertungen gelesen habe. Am Montag bekam ich eine Mail das meine Auszahlung bearbeitet wurde und nun überwiesen wird. Ich hatte immer noch ein ungutes Gefühl und habs nicht geglaubt. Am Dienstag Nachmittag war das Geld auf meinem Konto 🙈
Karolina89
Unregistered user
• 2 years ago
I just finished the game at cosmo casino because I am surprised by a game that you can say robbed me and it is hot game I started the game with 1000e for 3 euros 1 turn the game did not give me any satisfaction because it ate all the money with 1 turn of 3 euros not giving any win or exceeding the sum 1000e and the customer service offers me a deposit bonus, just like everyone else received. I wanted to add that the status is diamond and I considered it a joke because the costumer serce would explain to me how the game works
HCORE0049509148
Unregistered user
• 3 years ago
the worst casino in the beginning everything is good then even ask for an airplane license if you save money !! the money you make is definitely lost They will do what they can not to give it to you very big scammers, thieves In Russian roulette, you have more chances of winning every 6 months they want identification, bank statements, account number, address, bank statements with their name, bank statements 3 months ago, bank statements 5 months ago, bank statements 8 months ago, driver's license, last deposit, last payout, electricity bill and whatever else you can imagine, to make your profits
THEY ARE BIG CHEATERS COSMO CASINO & CAZINOGROUNDS
das schlechteste Casino am anfang ist alles gut dann fragen sie sogar nach einem flugzeugführerschein, wenn du geld sparst!! das Geld, das du verdienst, ist definitiv verloren Sie werden tun, was sie können, um es dir nicht zu geben sehr große Betrüger, Diebe Beim russischen Roulette haben Sie mehr Gewinnchancen alle 6 Monate wollen sie Ausweis, Kontoauszüge ,Kontonummer,Adresse,Kontoauszüge mit Name,Kontoauszüge vor 3 Monaten,Kontoauszüge vor 5 Monate,Kontoauszüge vor 8 Monaten, führerschein, letzte Einzahlung, letzte Auszahlung, Stromrechnung und was Sie sich sonst noch vorstellen können, um Ihre Gewinne zu erzielen
SIE SIND GROSSE BETRÜGER COSMO CASINO & CAZINOGROUNDS
Safety Index explained
Safety Index of Cosmo Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Cosmo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average6.4/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.4
Casino Share has a Safety Index of 6.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Submitted:
25 Jan 2023
Complaints about related Quatro Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.6
Grand Hotel Casino has a Safety Index of 8.6, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Submitted:
29 Mar 2021
Complaints about related UK Casino Club
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.6
Captain Cooks Casino has a Safety Index of 8.6, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.6
Captain Cooks Casino has a Safety Index of 8.6, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Submitted:
15 Nov 2023
Complaints about related Luxury Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
