HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,266Opened783Unresolved5,628Resolved13,367Rejected22,488
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

CashSpins Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 13 Aug 2020
Disputed amount: €200
Safety Index 4.6 Low
Our verdict Player stopped responding

Casino Venetian - Player’s withdrawal has been delayed.

Closed Submitted: 12 Aug 2020
Disputed amount: €750
Safety Index 4.8 Low
Our verdict Player stopped responding

Roo Casino - Player is not satisfied with this casino.

Closed Submitted: 12 Aug 2020
Disputed amount: A$100
Safety Index 3.2 Very low
Our verdict Player stopped responding

All Spins Win Casino - Player complains that he didn’t win anything.

Closed Submitted: 12 Aug 2020
Disputed amount: €2,000
Safety Index 3.0 Very low
Our verdict Player stopped responding

21Dukes Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 12 Aug 2020
Disputed amount: A$100
Safety Index 7.5 Above average
Our verdict Player stopped responding

24M Casino - Player is suggesting that his country should have been listed between restricted ones.

Closed Submitted: 12 Aug 2020
Disputed amount: £120
Safety Index 1.8 Very low
Our verdict Player stopped responding

Casino Intense - Player’s withdrawal has been delayed.

Closed Submitted: 12 Aug 2020
Disputed amount: €1,500
Safety Index 1.6 Very low
Our verdict Failed self-exclusion

ZevCasino - Player’s request for a permanent account closure has been overlooked.

Unresolved Submitted: 11 Aug 2020
Black points: 2,484
Disputed amount: A$6,970
Safety Index 3.3 Very low
Our verdict Case closed

Winner Casino - Player’s struggling to receive her winnings due to unfinished deposit verification.

Resolved Submitted: 11 Aug 2020
Disputed amount: €250
Safety Index 6.5 Above average
Our verdict Failed self-exclusion

SELECT.bet Casino - Player’s attempts to close his account have been overlooked.

Unresolved Submitted: 11 Aug 2020
Black points: 85
Disputed amount: €728
Safety Index 1.2 Very low
Show more complaints (+10)
Showing 40,801 - 40,810 of 42,266 complaints
1...4,080 4,081 4,082...4,227
Go to pageof 4,227 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.