HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All39387Opened924Not solved5095Solved11024Rejected22344
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, passive regulator

Black points: 330
Disputed amount: €5,000

Gale & Martin Casino - Bonus winnings were confiscated.

Gale & Martin Casino
Safety Index:Low Submitted: 29 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Mr. Green Casino - Account closure difficulties.

Mr. Green Casino
Safety Index:High Submitted: 29 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €10,000

Casino Napoli - UK player difficulties in the Napoli Casino.

Casino Napoli
Safety Index:Very low Submitted: 29 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Winorama Casino - Withdrawal difficulties.

Winorama Casino
Safety Index:Below average Submitted: 29 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €730

Casino Napoli - Declined withdrawal.

Casino Napoli
Safety Index:Very low Submitted: 29 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €2,200

JackMillion Casino - Player is stuck on the verification process.

JackMillion Casino
Safety Index:Above average Submitted: 28 Oct 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €390

Winward Casino - Player’s account was suspended without any specific reason.

Winward Casino
Safety Index:Below average Submitted: 28 Oct 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: $500

Extra Vegas Casino - Withdrawal not processed.

Extra Vegas Casino
Safety Index:Above average Submitted: 28 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: $100

Vegas Rush Casino - Player’s winnings were confiscated.

Vegas Rush Casino
Safety Index:Low Submitted: 27 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: €18,000

Spin Samba Casino - Player’s account is blocked for an unknown reason.

Spin Samba Casino
Safety Index:Above average Submitted: 27 Oct 2019
Show more complaints (+10)
Showing 39,131 - 39,140 of 39,387 complaints
1...3913 3914 3915...3939
Go to pageof 3,939 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news