HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All39349Opened931Not solved5090Solved11017Rejected22311
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: €280

OrientXpress Casino - Winnings from bonus play have been cancelled.

OrientXpress Casino
Safety Index:Very low Submitted: 06 Feb 2020
Resolved Our verdict

Case closed

Disputed amount: $1,800

Bingo Billy Casino - Player’s withdrawal has been denied.

Bingo Billy Casino
Safety Index:Very low Submitted: 06 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $200

LSbet Casino - Bonus has been offered to a player who was not eligible to receive it.

LSbet Casino
Safety Index:Very low Submitted: 06 Feb 2020
Resolved Our verdict

Case closed

Disputed amount: 1 BTC

mBitCasino - Player’s funds have been withdrawn from his account without his consent.

mBitCasino
Safety Index:High Submitted: 05 Feb 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $300

Funclub Casino - Player’s withdrawal has been delayed.

Funclub Casino
Safety Index:Below average Submitted: 05 Feb 2020
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €300

Campeonbet Casino - Player has requested self-exclusion after several unsuccessful withdrawal attempts.

Campeonbet Casino
Safety Index:Very low Submitted: 05 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

Locowin Casino - Winnings from bonus play have been cancelled.

Locowin Casino
Safety Index:Above average Submitted: 05 Feb 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 60
Disputed amount: €65

Bet3000 Casino - Player is dissatisfied with live roulette experience.

Bet3000 Casino
Safety Index:High Submitted: 05 Feb 2020
Resolved Our verdict

Case closed

Disputed amount: €300

BondiBet Casino - Player’s account has been closed without explanation.

BondiBet Casino
Safety Index:Below average Submitted: 04 Feb 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 116
Disputed amount: €635

Gudar Casino - Winnings from the bonus play have been cancelled.

Gudar Casino
Safety Index:Low Submitted: 04 Feb 2020
Show more complaints (+10)
Showing 38,591 - 38,600 of 39,349 complaints
1...3859 3860 3861...3935
Go to pageof 3,935 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news