HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,421Opened899Not solved4,823Solved11,437Rejected22,262
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: £650

Ares Casino - Player has self-excluded from sister casino.

Ares Casino
Safety Index:Very low Submitted: 08 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 140,000 zł

Malina Casino - Player’s VIP status has been changed and withdrawal process slowed down.

Malina Casino
Safety Index:Very high Submitted: 07 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $414

RioBet Casino - Player’s winnings from No Deposit bonus were capped.

RioBet Casino
Safety Index:Very high Submitted: 07 Mar 2020
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €100

WinsPark Casino - Player’s complaining that his withdrawal wasn’t credited instantly.

WinsPark Casino
Safety Index:Below average Submitted: 07 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €3,600

Slottica Casino - Player’s account has been suspended for further verification.

Slottica Casino
Safety Index:Low Submitted: 06 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 45,000 руб

GoodWin Casino - Player’s account has been closed.

GoodWin Casino
Safety Index:Below average Submitted: 06 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €2,000

Slot Wolf Casino - Player’s winnings from bonus play have been confiscated.

Slot Wolf Casino
Safety Index:Above average Submitted: 06 Mar 2020
Unresolved Our verdict

Justified complaint

Black points: 1,766
Disputed amount: €2,600

Jellybean Casino - Player’s winnings have been voided.

Jellybean Casino
Safety Index:Very low Submitted: 06 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €1,000

DrueckGlueck Casino - Player has deposited funds into her account by mistake.

DrueckGlueck Casino
Safety Index:High Submitted: 06 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €180

Bet3000 Casino - Player complains that he didn’t win anything.

Bet3000 Casino
Safety Index:High Submitted: 05 Mar 2020
Show more complaints (+10)
Showing 38,581 - 38,590 of 39,421 complaints
1...3,858 3,859 3,860...3,943
Go to pageof 3,943 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news