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All39,431Opened899Not solved4,824Solved11,440Rejected22,268
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Case closed Our verdict

Player stopped responding

Disputed amount: €30

Joka Room Casino - Player complains that she didn’t win anything.

Joka Room Casino
Safety Index:Very low Submitted: 13 Mar 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 175
Disputed amount: €2,000

CrownCas Casino - Player’s struggling to receive his winnings.

CrownCas Casino
Safety Index:Very low Submitted: 13 Mar 2020
Case closed Our verdict

Other

Disputed amount: €2,000

6Black Casino - Player’s withdrawal has been delayed.

6Black Casino
Safety Index:Very low Submitted: 13 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €700

BetAmo Casino - Player’s experiencing difficulties withdrawing funds with power of attorney.

BetAmo Casino
Safety Index:Above average Submitted: 13 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €5,000

Hyperino Casino - Player’s struggling to complete KYC verification and receive his winnings.

Hyperino Casino
Safety Index:Very high Submitted: 13 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: ??

Cashpot Casino - Player wishes to close her account.

Cashpot Casino
Safety Index:Very low Submitted: 13 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: A$20

Joka Room Casino - Player is dissatisfied with overall casino experience.

Joka Room Casino
Safety Index:Very low Submitted: 13 Mar 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €2,000

6Black Casino - Player’s withdrawal has been cancelled.

6Black Casino
Safety Index:Very low Submitted: 13 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €15

Hyperino Casino - Player’s complaining about not receiving free spins.

Hyperino Casino
Safety Index:Very high Submitted: 13 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: Can$59

Dozenspins Casino - Player’s complaining about technical glitch.

Dozenspins Casino
Safety Index:High Submitted: 13 Mar 2020
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