HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43929Opened866Not solved5505Solved12408Rejected25150
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €10

Speedy Casino - Player’s deposit has never been credited to his account.

Speedy Casino
Safety Index:Very high Submitted: 28 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €344.12

CasinoMarriott - Player’s withdrawal has been delayed.

CasinoMarriott
Safety Index:Very low Submitted: 28 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €1,187

Betroom 24 Casino - Player’s criticizing a complicated and lengthy verification process.

Betroom 24 Casino
Safety Index:High Submitted: 28 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: $300

22bet Casino - Player’s struggling to complete the account verification.

22bet Casino
Safety Index:Above average Submitted: 27 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €1,200

Bitcasino.io - Player’s account has been blocked.

Bitcasino.io
Safety Index:High Submitted: 27 Jan 2021
Unresolved Our verdict

Uncertain case, passive regulator

Black points: 2792
Disputed amount: €26,015

WinMonaco Casino - Player’s account has been blocked.

WinMonaco Casino
Safety Index:Very low Submitted: 27 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: 100,000 Lek

SilverSands Casino - Player complains that he didn’t win anything.

SilverSands Casino
Safety Index:Below average Submitted: 27 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €2,880

Casino Alpha - Player’s struggling to withdraw his winnings.

Casino Alpha
Safety Index:Above average Submitted: 27 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: $999

Silveredge Casino - Player’s withdrawal has been delayed.

Silveredge Casino
Safety Index:Low Submitted: 27 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €600

Lord of the Spins Casino - Player’s winnings have been capped.

Lord of the Spins Casino
Safety Index:Very low Submitted: 27 Jan 2021
Show more complaints (+10)
Showing 38,551 - 38,560 of 43,929 complaints
1...3855 3856 3857...4393
Go to pageof 4,393 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news