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All39,422Opened900Not solved4,823Solved11,437Rejected22,262
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Case closed Our verdict

Player stopped responding

Disputed amount: £97

Temple Nile Casino - Player’s withdrawal has been delayed.

Temple Nile Casino
Safety Index:Below average Submitted: 05 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$520

House Of Pokies Casino - Player’s struggling to complete KYC verification.

House Of Pokies Casino
Safety Index:Low Submitted: 05 May 2020
Case closed Our verdict

Other

Disputed amount: €1,015

BronzeCasino - Player’s bonus winnings have been capped.

BronzeCasino
Safety Index:Very low Submitted: 05 May 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 94
Disputed amount: £745

Casino Napoli - Player’s winnings have been cancelled and account closed.

Casino Napoli
Safety Index:Very low Submitted: 05 May 2020
Resolved Our verdict

Case closed

Disputed amount: ??

Slotzo Casino - Player doesn’t wish to receive promotional emails anymore.

Slotzo Casino
Safety Index:High Submitted: 05 May 2020
Case closed Our verdict

Other

Disputed amount: 50,000 ₱

PNXBet Casino - Player’s account has been blocked.

PNXBet Casino
Safety Index:Low Submitted: 05 May 2020
Resolved Our verdict

Case closed

Disputed amount: €600

Captain Spins Casino - Player’s withdrawal has been delayed.

Captain Spins Casino
Safety Index:Below average Submitted: 05 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$100,050,000

Bonza Spins Casino - Player is indicating casino’s mistake.

Bonza Spins Casino
Safety Index:Low Submitted: 05 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $250

Kenokz Casino - Player’s deposit has never been credited to his account.

Kenokz Casino
Safety Index:Low Submitted: 04 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €600

Captain Spins Casino - Player’s struggling to withdraw her winnings.

Captain Spins Casino
Safety Index:Below average Submitted: 04 May 2020
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