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All40,701Opened887Unresolved5,284Resolved12,796Rejected21,734
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1ACasino - Player is experiencing an undefined problem.

Closed Submitted: 22 Feb 2021
Disputed amount: €25
Safety Index 2.5 Very low
Our verdict Case closed

Casino1 Club - Player’s winnings have been cancelled.

Resolved Submitted: 21 Feb 2021
Disputed amount: €1,000
Safety Index 3.1 Very low
Our verdict Technical glitch

CasinoMarriott - Player has experienced a technical glitch.

Unresolved Submitted: 21 Feb 2021
Black points: 1,336
Disputed amount: €11,000
Safety Index 3.8 Low
Our verdict No reaction policy

Hyperino Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 21 Feb 2021
Black points: 60
Disputed amount: €600
Safety Index 9.0 Very high
Our verdict No reaction

Play24Bet Casino - Player’s struggling to withdraw his winnings from bonus spins.

Unresolved Submitted: 21 Feb 2021
Black points: 362
Disputed amount: €1,400
Safety Index 2.4 Very low
Our verdict Player stopped responding

V.Vegas Casino - Player’s withdrawal has been reversed.

Closed Submitted: 21 Feb 2021
Disputed amount: €10,000
Safety Index 9.8 Very high
Our verdict No reaction

Gallo Casino - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 20 Feb 2021
Black points: 211
Disputed amount: €500
Safety Index 5.6 Below average
Our verdict Player stopped responding

24M Casino - Player wishes to close her casino account.

Closed Submitted: 20 Feb 2021
Disputed amount: ??
Safety Index 1.8 Very low
Our verdict Insufficient evidence from player

Golden Park Casino ES - Player has experienced a technical glitch.

Closed Submitted: 20 Feb 2021
Disputed amount: €11
Safety Index 9.1 Very high
Our verdict Player stopped responding

Sunnyplayer Casino - Player complains that she didn’t receive Free Spins.

Closed Submitted: 19 Feb 2021
Disputed amount: €10
Safety Index 9.7 Very high
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