HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,720Opened730Unresolved5,546Resolved13,208Rejected22,236
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Vulkan Casino - Player’s withdrawal has been sent to wrong payment method.

Unresolved Submitted: 06 Sep 2021
Black points: 346
Disputed amount: €499
Safety Index 4.8 Low
Our verdict Other

MyStake Casino - Player cannot withdraw winnings.

Closed Submitted: 05 Sep 2021
Disputed amount: €30,000
Safety Index 9.7 Very high
Our verdict Player stopped responding

Casino.com - Player’s withdrawal has been delayed.

Closed Submitted: 05 Sep 2021
Disputed amount: C$3,000
Safety Index 9.1 Very high
Our verdict Insufficient evidence from casino

77 Jackpot Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 05 Sep 2021
Black points: 884
Disputed amount: €745
Safety Index 4.4 Low
Our verdict Player stopped responding

ApuestaMos Casino - Player didn’t receive a deposit bonus.

Closed Submitted: 05 Sep 2021
Disputed amount: €20
Safety Index 6.4 Below average
Our verdict Case closed

FlipperFlip Casino - Player’s deposit has never been credited to the account.

Resolved Submitted: 04 Sep 2021
Disputed amount: €176.4
Safety Index 6.3 Below average
Our verdict No reaction

Bets724 Casino - Player cannot access the website.

Unresolved Submitted: 04 Sep 2021
Black points: 100
Disputed amount: €70
Safety Index 3.9 Low
Our verdict Unjustified complaint

Ovitoons Casino - Player’s account has been blocked.

Closed Submitted: 04 Sep 2021
Disputed amount: 1 zł
Safety Index 6.5 Above average
Our verdict Player stopped responding

Boom Casino - The player's verification is delayed.

Closed Submitted: 04 Sep 2021
Disputed amount: €6,000
Safety Index 4.8 Low
Our verdict Player stopped responding

V.Vegas Casino - Player is experiencing an undefined problem.

Closed Submitted: 03 Sep 2021
Disputed amount: 80 R$
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 37,991 - 38,000 of 41,720 complaints
1...3,799 3,800 3,801...4,172
Go to pageof 4,172 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!