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All38,209Opened1,041Unresolved4,889Resolved11,964Rejected20,315
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Our verdict Case closed

Vulkan Vegas Casino - Player’s experiencing difficulties activating her email address.

Resolved Submitted: 13 Apr 2020
Disputed amount: €1,000
Safety Index:Very high
Our verdict Player stopped responding

BondiBet Casino - Player’s account has been closed.

Closed Submitted: 13 Apr 2020
Disputed amount: C$400
Safety Index:Below average
Our verdict No reaction

HITLOTO Casino - Player’s winnings have never reached him.

Unresolved Submitted: 12 Apr 2020
Black points: 141
Disputed amount: 4,500 ₴
Safety Index:Very low
Our verdict Player stopped responding

Mason Slots Casino - Casino website seemed to be offline.

Closed Submitted: 12 Apr 2020
Disputed amount: €30
Safety Index:High
Our verdict Player stopped responding

Paradise Casino - Player’s experiencing difficulties to withdraw her winnings.

Closed Submitted: 11 Apr 2020
Disputed amount: $84.3
Safety Index:Below average
Our verdict Case closed

Winfest Casino - Player’s winnings from bonus have been cancelled.

Resolved Submitted: 11 Apr 2020
Disputed amount: €2,000
Safety Index:High
Our verdict Case closed

WestCasino - Wife and husband have made deposits from the same bank account.

Resolved Submitted: 11 Apr 2020
Disputed amount: €2,000
Safety Index:High
Our verdict Unjustified complaint

GoodWin Casino - Player’s struggling to receive her bonus winnings.

Closed Submitted: 11 Apr 2020
Disputed amount: €447
Safety Index:Above average
Our verdict Player stopped responding

StarVegas Casino IT - Player’s enquiring about withdrawal process.

Closed Submitted: 11 Apr 2020
Disputed amount: €100
Safety Index:High
Our verdict Player stopped responding

Osiris Casino - Player’s requests for self-exclusion have been overlooked.

Closed Submitted: 11 Apr 2020
Disputed amount: €100
Safety Index:Very low
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