HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39590Opened962Not solved5102Solved11076Rejected22450
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €1,600

Kajot Casino - Player has provided false personal data.

Kajot Casino
Safety Index:High Submitted: 08 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $340.32

Golden Lady Casino - Player’s withdrawal has been delayed.

Golden Lady Casino
Safety Index:Low Submitted: 08 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €44

Nitro Casino - Player’s country has been identified as restricted.

Nitro Casino
Safety Index:High Submitted: 08 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1,400

Extra Vegas Casino - Player’s bonus winnings have been voided.

Extra Vegas Casino
Safety Index:Above average Submitted: 08 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

SpinBetter Casino - Player wishes to close his casino account.

SpinBetter Casino
Safety Index:High Submitted: 08 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 24,000 kr

Wild Jackpots Casino - Player’s withdrawal has been delayed.

Wild Jackpots Casino
Safety Index:Below average Submitted: 08 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 180 mBTC

CryptoWild Casino - Player’s account has been blocked.

CryptoWild Casino
Safety Index:Above average Submitted: 08 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €400

Craze Play Casino - Player is questioning casino’s right to request personal information.

Craze Play Casino
Safety Index:High Submitted: 08 Jun 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 1462
Disputed amount: A$10,000

House Of Pokies Casino - Player has been asked to provide documents for additional verification.

House Of Pokies Casino
Safety Index:Low Submitted: 08 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €14,000

Casumo Casino - Player’s withdrawals have been delayed.

Casumo Casino
Safety Index:Below average Submitted: 08 Jun 2020
Show more complaints (+10)
Showing 37,541 - 37,550 of 39,590 complaints
1...3754 3755 3756...3959
Go to pageof 3,959 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news