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All38,223Opened1,045Unresolved4,890Resolved11,968Rejected20,320
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Our verdict Case closed

Winorama Casino - Player’s questioning bonus wagering requirements.

Resolved Submitted: 03 May 2020
Disputed amount: €440
Safety Index:Very low
Our verdict No reaction

COIN365Bet Casino - Player’s requiring refund due to not given bonus and restricted games.

Unresolved Submitted: 03 May 2020
Black points: 60
Disputed amount: $50
Safety Index:Below average
Our verdict No reaction

NeptunBet Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 03 May 2020
Black points: 100
Disputed amount: KSh1,600
Safety Index:Below average
Our verdict Player stopped responding

SlottoJAM Casino - Player’s questioning casino’s credibility.

Closed Submitted: 03 May 2020
Disputed amount: €110
Safety Index:Very low
Our verdict Player stopped responding

Casinochan - Player has been struggling to access the website after completing very long verification process.

Closed Submitted: 02 May 2020
Disputed amount: A$16,000
Safety Index:High
Our verdict Player stopped responding

True Blue Casino - Player’s winnings were confiscated.

Closed Submitted: 02 May 2020
Disputed amount: A$5,000
Safety Index:Above average
Our verdict Unjustified complaint

Wild Casino - Player has been accused of having multiple accounts.

Closed Submitted: 02 May 2020
Disputed amount: $14,993
Safety Index:Below average
Our verdict Other

PokerStars Casino BG - Player’s account has been blocked.

Closed Submitted: 02 May 2020
Disputed amount: $26,000
Safety Index:Above average
Our verdict Player stopped responding

Jokerino Casino - Player’s deposit has never been credited to her account.

Closed Submitted: 02 May 2020
Disputed amount: €20
Safety Index:Very low
Our verdict Player stopped responding

House Of Pokies Casino - Player’s having difficulties withdrawing his winnings.

Closed Submitted: 02 May 2020
Disputed amount: A$5,000
Safety Index:Very low
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