CasinoWinBig Review

Show company details

Payment methods

Show all (16)

Withdrawal limits

per month

€20,000

per week

€5,000

Owner Shark77 Limited

Established 2020

Estimated annual revenues

< $1,000,000

Licensing Authorities

Malta (MGA)

OverviewBonusesUser reviews5Safety Index explainedDiscussion14Payment methods16

Important: Win limit of €30,000 per spin This casino has a win limit rule. You will not be able to win more than €30,000 per spin.

Recommended casinos for you

1.Rich Palms Casino

Guru choice

2.Drake Casino

Great customer support

3.El Royale Casino

Live chat available 24/7

4.Spinfinity Casino

Overall good casino

CasinoWinBig Review

We've thoroughly reviewed CasinoWinBig and gave it a Very low Safety Index, which means we don't consider it a safe casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, CasinoWinBig is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 4,071 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: CasinoWinBig has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Warning: CasinoWinBig has a win limit of €30,000 per spin (game round). If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

Based on the information we've collected and assessed in our CasinoWinBig review, it has a Very low Safety Index. We don't recommend playing at it and strongly advise you to stay away from it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (16)

Withdrawal limits

per month

€20,000

per week

€5,000

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

eSports betting

No crash games

Language options

English website

All languages (4)

English customer support

All languages (4)

English live chat

Game providers
Show all (77)
Game providers (77)

Positives

Good selection of game providers
Just a few restricted countries

Negatives

Not all of the terms and conditions are translated to the language option provided on the website
Not all game providers are available for all countries
Not all payment methods are available for all countries

Interesting facts

Monthly withdrawal limit up to 20000€ based on VIP level
Multiple withdrawals within a 30-day time frame will be charged a fee
Small international casino
The company focuses on both casino and sports betting

Author & Guarantor: Zuzana Safran Last updated: 21 Apr 2023 Anything incorrect or missing? Let me know

CasinoWinBig bonuses

Browse all bonuses offered by CasinoWinBig, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of CasinoWinBig

This is a place to share experience with CasinoWinBig. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 5 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Somebody

Visitor

• 1 month ago

I won 1350€, withdraw it 18.2.24 after 48 hours passed asked live chat how long does withdrawal take, they answered 48 hours or less only rare circumstances it can delay littlebit. Today 22.2.24 I asked them that it's double the time that live chat support told me. After that withdrawal failed and I asked reason to failure no good answer only their relative department investigate that. I already have verified myself with utility bills, personal ID and selfie with ID and bank account infos etc. Hope I get this money soon

Live Chat can't help you. It's all relative department and there is no way to contact them straight.

Nuts666

Junior Apprentice

• 1 year ago

If you want to withdrawal prepare for long and hard process. I didn't receive my money until the ADR intervene after 6 weeks. They also take fee if you do several withdrawals within 30 days. For me it was 8%.

Marve.game

Visitor

• 1 year ago

I opened up an account, deposit €50 and then €55 and I won - I won alot, I won over €3000 which is much in my book.
But as I thought it was fun to play I kept playing but stoped when I had €2800 left and made a withdraw request.
I was aware of I need to send some documents to CasinoWinBig which I did.
Copy of passport and proof of address.
But that wasn't enough - they wanted a bankstatement which I sent, then they wanted a photo of me holding my passport - I gave them that too.
The support told me it was 48 hours wait to withdraw, fine with me but when the 48 hours went by - the request is still pending.
And now - no honest answer.
I have read some other reviews where other customers lost everything because the CasinoWinBig refuse to payout their money.
This is nothing but fraud.
They not only steal your money they also take away the fun.
So - do NOT play on the CasinoWinBig

JMORE66

Apprentice

• 2 years ago

play at this casino or in a casino from Bellona gruop is the same,in fact i belive ,probably they create this new company *shark77 limited* because the Very bad reputation of all casinos under bellona company name.
in fact in this WINBIG casino you never go win nothing, and if for any miracle you win ,well, you no what go appen
slots probably fake, but for sure manipulated very ,VERY VERY low RTP
features impossibele get in any slot from any provider
in about 500x my stake lost ,i get 2 features with total joke wins
as you need avoid casinos from Bellona gruop you,avoid also play in this winbig from shark77 limited
theres a comple scam in this with dishonest and unfair game play
if games are random in this casino ,i m *SANTAS*

sevral deposit methods

ALL is negative at this casino

Anonymized255

Apprentice

• 2 years ago

Worst casino I ve seen in a long time. It offers many games and easy deposits. But once you complain they tell you to send a mail and they never get back to you.

There are many online casino's out there which are worth your time and money but Casinowinbig (and 18bet) should be avoided!

Safety Index of CasinoWinBig explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CasinoWinBig. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low3.1/10

One of smaller casinos, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

Very high value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Important: Win limit of €30,000 per spin This casino has a win limit rule. You will not be able to win more than €30,000 per spin.

Unfair terms and conditions

This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

Low win limit: €30,000 / spin or game round

Complaints about CasinoWinBig and related casinos (9)

9All0Opened2Not solved4Solved3Rejected

Complaints directly about CasinoWinBig

Case closed

Disputed amount: €200

Player's withdrawal has been delayed.

The player from Finland had had an issue with his withdrawal request at CasinoWinBig. Despite the casino's continuous assurances, the player had not received his money. The casino had claimed the funds were sent to Zimpler, but the player stated that Zimpler had no record of the transaction. The casino then returned the money to the player's account and asked him to make another withdrawal, which also failed. The player had suggested trying another payment method but had faced difficulties due to the withdrawal status being 'failed' and unresponsiveness from the casino's payments team. After intervention by the Complaints Team, the casino had confirmed that the withdrawal was successfully paid out. The player had confirmed receipt of the funds after 20 days and three failed attempts, with Skrill being the only successful payment method. The Complaints Team then considered the issue resolved.

Read moreRead less

Submitted: 15 Nov 2023

Case closed

Disputed amount: €3,500

Player’s withdrawal has been delayed.

The player from Finland has been struggling to withdraw his winnings. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

Submitted: 25 Jan 2023

Case closed Our verdict

Player stopped responding

Disputed amount: 40,000 kr

Player’s struggling to withdraw his winnings.

The player from Sweden is experiencing difficulties withdrawing his funds. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 09 Oct 2022

Unresolved Our verdict

No reaction, good regulator

Black points: 3756

Disputed amount: 420,000 kr

Player’s withdrawal has been delayed.

The player from Sweden has requested a withdrawal 16 days prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The complaint was closed as unresolved because the casino stopped responding and cooperating.

Read moreRead less

Submitted: 26 Sep 2022

Case closed

Disputed amount: €1,360

The player struggles to withdraw.

The player struggles to withdraw as the casino is requesting documents at each request. The complaint was resolved as the player withdrawn his balance.

Submitted: 27 May 2022

Case closed Our verdict

Unjustified complaint

Disputed amount: €8,600

Player questioning the responsible gambling tools.

The player from Sweden is questioning responsible gambling tools. Her loss limit hasn't been activated. As the responsible gambling tool isn't mandatory and the casino didn't provide any solutions in reasonable timeframe we were forced to reject the complaint as unjustified.

Read moreRead less

Submitted: 12 Feb 2022