HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44403Opened931Not solved5561Solved12532Rejected25379
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: $195

Play Fortuna Casino - Player’s struggling to complete the account verification.

Play Fortuna Casino
Safety Index:High Submitted: 13 Jun 2021
Resolved Our verdict

Case closed

Disputed amount: Can$1,300

EmuCasino - Player’s struggling to withdraw his winnings.

EmuCasino
Safety Index:High Submitted: 13 Jun 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €10

WinBet Casino BG - Player’s bonus privilege has been withdrawn.

WinBet Casino BG
Safety Index:High Submitted: 13 Jun 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €500

CryptoBet Casino - Player is requesting the wagering requirements to be removed.

CryptoBet Casino
Safety Index:Low Submitted: 13 Jun 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €600

Pronto Casino - Player’s experiencing difficulties withdrawing his winnings.

Pronto Casino
Safety Index:High Submitted: 13 Jun 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €35

LevelUp Casino - Player’s deposits have never been credited to his casino account.

LevelUp Casino
Safety Index:High Submitted: 13 Jun 2021
Resolved Our verdict

Case closed

Disputed amount: 12,000 INR

1xSlots Casino - Player’s struggling to withdraw their winnings.

1xSlots Casino
Safety Index:High Submitted: 13 Jun 2021
Unresolved Our verdict

Failed self-exclusion

Black points: 1817
Disputed amount: €5,000

SlotsNBets Casino - Player’s attempt to self-exclude from the casino has been overlooked.

SlotsNBets Casino
Safety Index:Very low Submitted: 13 Jun 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €750

LuckyBull Casino - Player’s having difficulties verifying his account.

LuckyBull Casino
Safety Index:Below average Submitted: 13 Jun 2021
Case closed Our verdict

Player stopped responding

Disputed amount: Can$29.9

Casino Dome - Player’s deposit has never been credited into his account.

Casino Dome
Safety Index:Above average Submitted: 12 Jun 2021
Show more complaints (+10)
Showing 37,221 - 37,230 of 44,403 complaints
1...3722 3723 3724...4441
Go to pageof 4,441 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news