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All41,034Opened925Unresolved5,349Resolved12,883Rejected21,877
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Our verdict Case closed

Jupi Casino - Player’s struggling to complete account verification.

Resolved Submitted: 03 Dec 2021
Disputed amount: €500
Safety Index 2.0 Very low
Our verdict Unjustified complaint

Beem Casino - Player’s account has been blocked.

Closed Submitted: 03 Dec 2021
Disputed amount: €1,250
Safety Index 2.4 Very low
Our verdict Case closed

Silverplay Casino - Player’s deposits have never been credited to their casino account.

Resolved Submitted: 03 Dec 2021
Disputed amount: €200
Safety Index 5.4 Below average
Our verdict Case closed

NordSlot Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 03 Dec 2021
Disputed amount: €1,000
Safety Index 7.1 Above average
Our verdict Case closed

Pelaa Casino - Player’s experiencing problems with requesting withdrawal.

Resolved Submitted: 03 Dec 2021
Disputed amount: $1,186
Safety Index 7.1 Above average
Our verdict Player stopped responding

King Johnnie Casino - Player's account has been blocked.

Closed Submitted: 03 Dec 2021
Disputed amount: A$15,900
Safety Index 7.2 Above average
Our verdict Player stopped responding

Casinochan - Player’s winnings disappeared.

Closed Submitted: 02 Dec 2021
Disputed amount: A$1,671.1
Safety Index 7.7 Above average
Our verdict Case closed

Casino Lab - Player’s experiencing problems with requesting withdrawal.

Resolved Submitted: 02 Dec 2021
Disputed amount: $2,661.3
Safety Index 2.6 Very low
Our verdict No reaction policy

PlayFast Casino - Player’s withdrawal hasn't been processed.

Unresolved Submitted: 02 Dec 2021
Black points: 102
Disputed amount: €705.8
Safety Index 1.6 Very low
Our verdict Case closed

Slotum Casino - Player cannot withdraw winnings.

Resolved Submitted: 02 Dec 2021
Disputed amount: €130
Safety Index 7.1 Above average
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