HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37066Opened1022Not solved4913Solved10288Rejected20843
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: €210

Vera&John Casino - Player has a problem with account balance.

Vera&John Casino
Safety Index:High Submitted: 19 Dec 2019
Resolved Our verdict

Case closed

Disputed amount: €6,200

Gratorama Casino - Withdrawal declined because of invalid information.

Gratorama Casino
Safety Index:Below average Submitted: 19 Dec 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €50

Gunsbet Casino - Welcome bonus cancelled.

Gunsbet Casino
Safety Index:Below average Submitted: 19 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: ??

MozzartBet Casino RS - Player expressed distrust in fairness of the casino.

MozzartBet Casino RS
Safety Index:High Submitted: 18 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: 10,000 ₴

HITLOTO Casino - Withdrawal difficulties.

HITLOTO Casino
Safety Index:Very low Submitted: 18 Dec 2019
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 12
Disputed amount: $100

Hallmark Casino - Delayed payment.

Hallmark Casino
Safety Index:Below average Submitted: 18 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €1,200

Winorama Casino - Uncertain case.

Winorama Casino
Safety Index:Below average Submitted: 18 Dec 2019
Resolved Our verdict

Case closed

Disputed amount: €30

Craze Play Casino - Lost deposit.

Craze Play Casino
Safety Index:High Submitted: 17 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €600

Scratch2Cash Casino - Delayed payment.

Scratch2Cash Casino
Safety Index:Above average Submitted: 17 Dec 2019
Resolved Our verdict

Case closed

Disputed amount: Can$900

Rich Casino - Delayed withdrawal.

Rich Casino
Safety Index:Below average Submitted: 16 Dec 2019
Show more complaints (+10)
Showing 36,581 - 36,590 of 37,066 complaints
1...3658 3659 3660...3707
Go to pageof 3,707 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news