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All39,157Opened949Unresolved5,078Resolved12,327Rejected20,803
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Our verdict Unjustified complaint

Genesis Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 10 Feb 2021
Disputed amount: €1,600
Safety Index 7.0 Above average
Our verdict Unjustified complaint

Winnerama Casino - Player’s account has been blocked.

Closed Submitted: 10 Feb 2021
Disputed amount: €100
Safety Index 4.9 Low
Our verdict Player stopped responding

Casino Dome - Player’s struggling to complete the account verification.

Closed Submitted: 10 Feb 2021
Disputed amount: €2,000
Safety Index 7.0 Above average
Our verdict Player stopped responding

MyStake Casino - Player’s account verification has failed.

Closed Submitted: 10 Feb 2021
Disputed amount: €400
Safety Index 9.6 Very high
Our verdict Case closed

Four Crowns Casino - Player’s withdrawals have been delayed.

Resolved Submitted: 10 Feb 2021
Disputed amount: £600.14
Safety Index 0.2 Very low
Our verdict Case closed

V.Vegas Casino - Player’s struggling to complete the account verification.

Resolved Submitted: 09 Feb 2021
Disputed amount: €7,000
Safety Index 9.8 Very high
Our verdict Case closed

Mr. James Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 09 Feb 2021
Disputed amount: €3,000
Safety Index 3.1 Very low
Our verdict Case closed

V.Vegas Casino - Player’s attempt to self-exclude himself has been overlooked.

Resolved Submitted: 09 Feb 2021
Disputed amount: €2,500
Safety Index 9.8 Very high
Our verdict Case closed

Rich Casino - Player’s struggling to complete the account verification.

Resolved Submitted: 09 Feb 2021
Disputed amount: $91
Safety Index 6.9 Above average
Our verdict Case closed

Spin Million Casino - Player’s account seems to be blocked.

Resolved Submitted: 09 Feb 2021
Disputed amount: €650
Safety Index 2.8 Very low
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