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All39,163Opened942Unresolved5,079Resolved12,332Rejected20,810
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Our verdict No reaction

Bonzo Spins Casino - Player is trying to verify her account.

Unresolved Submitted: 23 Feb 2021
Black points: 60
Disputed amount: A$350
Safety Index 6.4 Below average
Our verdict Case closed

Pokies2Go Casino - Winnings from bonus play have been canceled.

Resolved Submitted: 23 Feb 2021
Disputed amount: €641.13
Safety Index 6.0 Below average
Our verdict Player stopped responding

Mad Money Casino - Player’s dissatisfied with the withdrawal process.

Closed Submitted: 23 Feb 2021
Disputed amount: €400
Safety Index 5.9 Below average
Our verdict No reaction policy

Casino MGA - Player’s winnings from real money play have been reduced to €500.

Unresolved Submitted: 23 Feb 2021
Black points: 361
Disputed amount: €4,000
Safety Index 2.2 Very low
Our verdict No reaction policy

CasinoMarriott - Player’s experiencing problems with a Free Spin bonus.

Unresolved Submitted: 23 Feb 2021
Black points: 70
Disputed amount: €5,000
Safety Index 3.8 Low
Our verdict No reaction

Lord Lucky Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 22 Feb 2021
Black points: 1,031
Disputed amount: €10,000
Safety Index 8.0 High
Our verdict Other

1ACasino - Player is experiencing an undefined problem.

Closed Submitted: 22 Feb 2021
Disputed amount: €25
Safety Index 2.5 Very low
Our verdict Case closed

Casino1 Club - Player’s winnings have been cancelled.

Resolved Submitted: 21 Feb 2021
Disputed amount: €1,000
Safety Index 3.1 Very low
Our verdict Technical glitch

CasinoMarriott - Player has experienced a technical glitch.

Unresolved Submitted: 21 Feb 2021
Black points: 1,336
Disputed amount: €11,000
Safety Index 3.8 Low
Our verdict No reaction policy

Hyperino Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 21 Feb 2021
Black points: 60
Disputed amount: €600
Safety Index 9.0 Very high
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