HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All36,949Opened954Unresolved4,705Resolved11,574Rejected19,716
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Ares Casino - Player’s account has been blocked.

Closed Submitted: 29 Jun 2020
Disputed amount: €400
Safety Index:Very low
Our verdict No reaction

UranBet Casino - Player’s having difficulties withdrawing his winnings.

Unresolved Submitted: 29 Jun 2020
Black points: 120
Disputed amount: $130
Safety Index:Low
Our verdict Player stopped responding

Millionpot Casino - Player complains that he didn’t win anything.

Closed Submitted: 29 Jun 2020
Disputed amount: 100,000 kn
Safety Index:High
Our verdict Player stopped responding

Fortune Clock Casino - Player’s having difficulties withdrawing his winnings.

Closed Submitted: 29 Jun 2020
Disputed amount: €30,000
Safety Index:Low
Our verdict Player stopped responding

Fortune Clock Casino - Player’s struggling to withdraw their winnings.

Closed Submitted: 28 Jun 2020
Disputed amount: €245
Safety Index:Low
Our verdict Player stopped responding

Spicy Spins Casino - Player is criticizing selection of game providers.

Closed Submitted: 28 Jun 2020
Disputed amount: ??
Safety Index:Low
Our verdict Regulator: Casino was right

BGO Casino - Player’s account has been blocked.

Closed Submitted: 28 Jun 2020
Disputed amount: £750
Safety Index:Very high
Our verdict Unjustified complaint

Fortune Clock Casino - Player’s criticizing withdrawal process.

Closed Submitted: 28 Jun 2020
Disputed amount: €100
Safety Index:Low
Our verdict Unjustified complaint

Leonmonaco Casino - Player’s deposit has never been credited to her account.

Closed Submitted: 27 Jun 2020
Disputed amount: £26.01
Safety Index:Very low
Our verdict Player stopped responding

Xpokies Casino - Player’s criticizing lengthy withdrawal process and high unexpected fees.

Closed Submitted: 27 Jun 2020
Disputed amount: A$1,100
Safety Index:Above average
Show more complaints (+10)
Showing 35,781 - 35,790 of 36,949 complaints
1...3,578 3,579 3,580...3,695
Go to pageof 3,695 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
2000eur push_alt
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.