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All37,853Opened1,053Unresolved4,818Resolved11,873Rejected20,109
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Our verdict Unjustified complaint

House Of Pokies Casino - Player’s winnings from promotional play have been voided.

Closed Submitted: 14 Jan 2021
Disputed amount: A$60,000
Safety Index:Very low
Our verdict Other

Gallo Casino - Player’s attempts to close her account have been overlooked.

Closed Submitted: 14 Jan 2021
Disputed amount: €250
Safety Index:Below average
Our verdict Unjustified complaint

Emojino Casino - Player’s bets haven’t been accepted.

Closed Submitted: 14 Jan 2021
Disputed amount: €2,100
Safety Index:Below average
Our verdict Insufficient evidence from casino

ZevCasino - Player has been accused of having multiple accounts.

Unresolved Submitted: 14 Jan 2021
Black points: 1,247
Disputed amount: $1,247
Safety Index:Very low
Our verdict Case closed

Hyperino Casino - Player’s having difficulties verifying her account.

Resolved Submitted: 14 Jan 2021
Disputed amount: €11,500
Safety Index:Very high
Our verdict Player stopped responding

Emojino Casino - Player’s struggling to verify his account.

Closed Submitted: 14 Jan 2021
Disputed amount: €290
Safety Index:Below average
Our verdict Player stopped responding

Spin Million Casino - Player has been accused of playing restricted games.

Closed Submitted: 13 Jan 2021
Disputed amount: C$500
Safety Index:Very low
Our verdict Player stopped responding

BondiBet Casino - Player’s struggling to complete account verification.

Closed Submitted: 13 Jan 2021
Disputed amount: A$1,824
Safety Index:Below average
Our verdict Case closed

Four Crowns Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 13 Jan 2021
Disputed amount: £701.78
Safety Index:Very low
Our verdict Other

Paston Casino - Player’s account has been blocked and audited.

Closed Submitted: 13 Jan 2021
Disputed amount: €180
Safety Index:Below average
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