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All39,378Opened984Unresolved5,117Resolved12,379Rejected20,898
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Our verdict Case closed

OhMySpins Casino - Player’s struggling to complete the account verification.

Resolved Submitted: 04 Nov 2021
Disputed amount: €300
Safety Index 9.2 Very high
Our verdict Player stopped responding

PokerStars Casino IT - Player complains that she didn’t win anything.

Closed Submitted: 04 Nov 2021
Disputed amount: €250
Safety Index 7.4 Above average
Our verdict No reaction

Cool Play Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 04 Nov 2021
Black points: 33
Disputed amount: €100
Safety Index 6.4 Below average
Our verdict Case closed

AceLucky Casino - Player’s account has been blocked.

Resolved Submitted: 04 Nov 2021
Disputed amount: £150
Safety Index 6.4 Below average
Our verdict Player stopped responding

Vegadream Casino - Player’s requested loss limit hasn’t been applied correctly.

Closed Submitted: 04 Nov 2021
Disputed amount: €110
Safety Index 6.9 Above average
Our verdict Failed self-exclusion

Lucky Bar Casino - Player’s account has been reopened.

Unresolved Submitted: 04 Nov 2021
Black points: 610
Disputed amount: £1,500
Safety Index 3.9 Low
Our verdict No reaction

Svenbet Casino - Player’s account has been blocked.

Unresolved Submitted: 04 Nov 2021
Black points: 623
Disputed amount: €2,468
Safety Index 2.2 Very low
Our verdict Player stopped responding

Anonymous Casino - Player’s deposit has never been credited into his account.

Closed Submitted: 04 Nov 2021
Disputed amount: $43
Safety Index 3.4 Very low
Our verdict Case closed

BoomBang VIP Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 04 Nov 2021
Disputed amount: €2,575
Safety Index 7.7 Above average
Our verdict Player stopped responding

GoldBet Casino IT - Player’s withdrawal has been delayed.

Closed Submitted: 04 Nov 2021
Disputed amount: €700
Safety Index 9.8 Very high
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