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All38,105Opened1,033Unresolved4,857Resolved11,945Rejected20,270
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Our verdict Unjustified complaint

WinOwn Casino - Player’s requesting a full deposit refund.

Closed Submitted: 08 Oct 2021
Disputed amount: €2,290
Safety Index:Low
Our verdict Player stopped responding

ATG Casino - Player cannot access the website.

Closed Submitted: 07 Oct 2021
Disputed amount: $8,000 CLP
Safety Index:Low
Our verdict Case closed

Royal Planet Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 07 Oct 2021
Disputed amount: $1,000
Safety Index:Below average
Our verdict Case closed

Jackpot Jill Casino - The casino website is in maintenance.

Resolved Submitted: 07 Oct 2021
Disputed amount: A$700
Safety Index:Above average
Our verdict Player stopped responding

Kings Chance Casino - Player’s not able to withdraw bonus winnings.

Closed Submitted: 07 Oct 2021
Disputed amount: A$5,000
Safety Index:Above average
Our verdict No reaction policy

11Jackpots Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 07 Oct 2021
Black points: 70
Disputed amount: £450
Safety Index:Below average
Our verdict Case closed

Playzilla Casino - Player is struggling to withdraw his winnings.

Resolved Submitted: 07 Oct 2021
Disputed amount: €1,200
Safety Index:Very high
Our verdict Player stopped responding

Jackpot Jill Casino - The casino website is in maintenance.

Closed Submitted: 07 Oct 2021
Disputed amount: A$60,000
Safety Index:Above average
Our verdict Case closed

RichPrize Casino - Player’s account was blocked.

Resolved Submitted: 07 Oct 2021
Disputed amount: €300
Safety Index:Above average
Our verdict Player stopped responding

King Johnnie Casino - The casino website is not working properly.

Closed Submitted: 06 Oct 2021
Disputed amount: A$25,000
Safety Index:Above average
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