Oshi Casino - Player's experiencing technical issues.

Was playing free spins got kicked out with free spins still in progress couldn't log back into that game was told it was a technical issue but my friend could log in and on that game they couldn't help me i lost my winings and they said they couldn't help me dont play here if u start winning they just kick u out

Dear adampark17,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do I understand correctly that you only experienced this once with one specific game? Do you happen to have a video recording or screenshots showing this incident?

Did the situation somehow influence your real money balance? Is the last bet recorded in your game history?

Thank you very much in advance for your reply.

Best regards,

Kristina

Dear adampark17,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.