HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,482Opened867Unresolved5,831Resolved13,791Rejected22,993
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

BET90 Casino - The player struggles to withdraw his money.

Closed Submitted: 08 Feb 2023
Disputed amount: 420,000 kr
Safety Index 2.7 Very low
Our verdict No reaction policy

Jupi Casino - The player's winnings were capped.

Unresolved Submitted: 08 Feb 2023
Black points: 119
Disputed amount: €932
Safety Index 2.3 Very low
Our verdict Case closed

Gamb Casino - The player's withdrawal got canceled.

Resolved Submitted: 08 Feb 2023
Disputed amount: 2,800 CHF
Safety Index 7.3 Fresh casino
Our verdict Case closed

SuperSeven Casino - The player's withdrawal is delayed.

Resolved Submitted: 08 Feb 2023
Disputed amount: €614
Safety Index 7.8 Above average
Our verdict Other

BET90 Casino - The player's withdrawal is delayed.

Closed Submitted: 08 Feb 2023
Disputed amount: 15,000 kr
Safety Index 2.7 Very low
Our verdict Player stopped responding

Oshi Casino - Player's deposit seems lost.

Closed Submitted: 08 Feb 2023
Disputed amount: 200 USD₮
Safety Index 8.0 High
Our verdict Player stopped responding

Play Boom Casino - Player's deposits seem lost.

Closed Submitted: 08 Feb 2023
Disputed amount: €650
Safety Index 5.6 Below average
Our verdict Player stopped responding

1win Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 08 Feb 2023
Disputed amount: €15
Safety Index 8.7 High
Our verdict Case closed

Play Boom Casino - Player's unable to withdraw.

Resolved Submitted: 08 Feb 2023
Disputed amount: €3,700
Safety Index 5.6 Below average
Our verdict Case closed

Scatterhall Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 08 Feb 2023
Disputed amount: €1,500
Safety Index 2.1 Very low
Show more complaints (+10)
Showing 33,991 - 34,000 of 43,482 complaints
1...3,399 3,400 3,401...4,349
Go to pageof 4,349 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.