HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44273Opened931Not solved5545Solved12499Rejected25298
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 66
Disputed amount: £242

SlotsNBets Casino - Player’s withdrawal has been delayed.

SlotsNBets Casino
Safety Index:Very low Submitted: 04 Jan 2022
Unresolved Our verdict

Against fair gambling

Black points: 684
Disputed amount: €3,030

OrientXpress Casino - Player has been accused of playing a restricted game.

OrientXpress Casino
Safety Index:Very low Submitted: 04 Jan 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 200
Disputed amount: $1,000

CasinoCastle - The player is unable to withdraw his winnings.

CasinoCastle
Safety Index:Very low Submitted: 04 Jan 2022
Case closed Our verdict

Unjustified complaint

Disputed amount: £500

PokerStars Casino UK - Player’s account has been restricted.

PokerStars Casino UK
Safety Index:Above average Submitted: 04 Jan 2022
Case closed Our verdict

Player stopped responding

Disputed amount: $300

Avantgarde Casino - The player's withdrawal is delayed.

Avantgarde Casino
Safety Index:Very low Submitted: 04 Jan 2022
Resolved Our verdict

Case closed

Disputed amount: €200

24K Casino - Player’s attempts to block his account have been overlooked.

24K Casino
Safety Index:Very low Submitted: 04 Jan 2022
Case closed Our verdict

Player stopped responding

Disputed amount: £290

Black Magic Casino - Player’s struggling to withdraw winnings.

Black Magic Casino
Safety Index:Very low Submitted: 04 Jan 2022
Case closed Our verdict

Player stopped responding

Disputed amount: €3,000

Ares Casino - Player’s withdrawal has been delayed.

Ares Casino
Safety Index:Very low Submitted: 04 Jan 2022
Resolved Our verdict

Case closed

Disputed amount: €5,400

IceBet Casino - Player’s winnings were reduced.

IceBet Casino
Safety Index:Very high Submitted: 04 Jan 2022
Resolved Our verdict

Case closed

Disputed amount: €2,410

Power Casino - Player’s withdrawals have been delayed.

Power Casino
Safety Index:Very low Submitted: 04 Jan 2022
Show more complaints (+10)
Showing 33,781 - 33,790 of 44,273 complaints
1...3378 3379 3380...4428
Go to pageof 4,428 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news