HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,231Opened1,024Unresolved4,892Resolved11,980Rejected20,335
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Beem Casino - Player’s winnings have been cancelled.

Resolved Submitted: 07 Jan 2022
Disputed amount: $840
Safety Index:Very low
Our verdict Insufficient evidence from casino

Woopwin Casino - Player’s struggling to complete account verification.

Unresolved Submitted: 07 Jan 2022
Black points: 490
Disputed amount: €1,200
Safety Index:Below average
Our verdict Case closed

Playerz Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 07 Jan 2022
Disputed amount: €100
Safety Index:Above average
Our verdict Case closed

ArgoCasino - Player’s withdrawal has been delayed.

Resolved Submitted: 07 Jan 2022
Disputed amount: €250
Safety Index:Very low
Our verdict Unjustified complaint

Cosmolot Casino - Player’s winnings have been reduced.

Closed Submitted: 07 Jan 2022
Disputed amount: ??
Safety Index:Above average
Our verdict No reaction policy

Lucky Wins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 07 Jan 2022
Black points: 21
Disputed amount: €200
Safety Index:Very low
Our verdict Case closed

Chipstars Casino - Player is not able to withdraw his winnings.

Resolved Submitted: 07 Jan 2022
Disputed amount: €900
Safety Index:High
Our verdict Unjustified complaint

Vulkan Vegas Casino - Player’s created multiple accounts.

Closed Submitted: 07 Jan 2022
Disputed amount: €320
Safety Index:Very high
Our verdict Case closed

IceBet Casino - Part of players bonus winnings hasn't been credited.

Resolved Submitted: 07 Jan 2022
Disputed amount: €5,600
Safety Index:Very high
Our verdict Player stopped responding

Pulp Casino - Player has been experiencing technical problems with his account.

Closed Submitted: 07 Jan 2022
Disputed amount: £600.1
Safety Index:Very low
Show more complaints (+10)
Showing 33,481 - 33,490 of 38,231 complaints
1...3,348 3,349 3,350...3,824
Go to pageof 3,824 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.